Technician II - Security

Paladin Technologies; Toronto; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Technician II - Security to join their dynamic team in the Greater Toronto Area. In this role, you will be responsible for installing and servicing advanced electronic security systems, including CCTV and alarm systems. You will work collaboratively with project managers and sales teams to ensure installations meet client satisfaction. This position offers the opportunity to lead projects, mentor junior technicians, and engage in a variety of technical tasks. If you are passionate about technology and security systems, this is a fantastic opportunity to grow your career in a supportive and innovative environment.

Qualifications

• 3-5 years of experience in integrated security systems required.
• Proficiency in cable pulling and installation essential.
• Excellent communication and customer service skills needed.

Responsibilities

• Install and maintain security systems including CCTV and alarms.
• Troubleshoot and repair security equipment as needed.
• Provide customer training and support on system usage.

Skills

Cable pulling

Installation

Basic troubleshooting

Communication skills

Problem-solving

Education

Post-secondary training in electronics

Vendor Certification in low-voltage systems

Tools

CCTV systems

Alarm systems

Power tools

Job description

As a Technician II - Security with Paladin Technologies, you will collaboratively review, understand, analyze (for correctness), and implement installation blueprints and plans from Project Managers and Sales Teams to complete installations.

This role requires the ability and know-how to properly complete installations, understand and follow the BOM, and be capable of making adjustments or finding alternative solutions as needed to complete installations to client satisfaction.

We expect all employees to represent Paladin in a professional manner in line with our values of a leadership mindset, people development, team, and client-focused. Though based in the Greater Toronto Area you may be required to travel to job sites throughout the region.

Our Technicians are responsible for installing and servicing electronic security systems, including access control, CCTV, and intrusion alarms.

GENERAL ACCOUNTABILITIES:

• Install, configure and maintain CCTV systems, alarm systems, and related security equipment.
• Perform cable pulling, termination, and routing as part of security system installation.
• Provide the customer with training for proper system usage, and respond to technical inquiries.
• Troubleshoot and repair malfunctioning security equipment and systems.
• Complete detailed and accurate paperwork.
• Perform other tasks as required.
• You may be required to be “on-call” before or after your regularly scheduled hours, and/or on a day when you are not regularly scheduled to work.
• You may be required to work “night shifts” when needed based on project/service requirements.
• Support, lead, and mentor team members.
• Design systems and layout.
• Maintain a high level of safety and professionalism.
• Lead projects at a site level, manage a team of junior technicians as necessary.
• Other duties as required.

REQUIRED QUALIFICATIONS:

• 3-5 years of experience in a technical role within the integrated security industry.
• Proficiency in cable pulling, installation, and basic troubleshooting.
• Experience with security systems, CCTV, and alarms.
• Excellent communication skills and the ability to work well with customers and team members.
• Valid Driver’s License with a clean abstract.
• Flexibility to work night shifts as required.
• Flexibility to travel as required with possibility of stayovers depending on needs.

PREFERRED QUALIFICATIONS:

• Post-secondary training in electronics or equivalent.
• Vendor Certification in low-voltage systems.

PROFESSIONAL COMPETENCIES:

• Proper hand and power tool operations and safety.
• Ability to solve practical problems and carry out responsibilities under minimal supervision.
• Ability to organize workload for effective implementation.
• Ability to complete projects on time and on budget.
• Ability to write simple correspondence and present information in one-on-one and small group situations.
• Ability to interact effectively at all levels and across diverse cultures.
• Ability to function as an effective team member.
• Ability to adapt as the external environment and organization evolves.

PHYSICAL DEMANDS:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

• While performing the duties of this job, the employee is regularly required to stand, climb, walk, sit, push, pull, squat, crawl, and stoop. The employee is regularly required to use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus. The use of power tools will be required to effectively perform this position. The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet).

WORKING CONDITIONS:
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

• While performing the duties of this job, the employee will be exposed to outdoor weather conditions, work on job sites, may be required to travel to and from job site locations, may work in a typical office environment, and is occasionally exposed to construction equipment. The noise level in the work environment is usually moderate. Confined space entry may be required. High work may be required.

Company Info:

Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.

Paladin has offices coast to coast across the United States and Canada, and nearly 1,600 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 858-668-1705 to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.