Technician - Hardware/Software

T-Net British Columbia; British Columbia; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading educational organization in British Columbia is seeking a Technician - Hardware/Software to maintain computer networks and support staff with technology. This permanent full-time role requires strong technical skills and offers a comprehensive benefits package.

Benefits

Health Insurance

Dental Insurance

Disability Insurance

Pension Plan

Qualifications

• Minimum 5 years of equivalent work experience.
• Strong understanding of current Windows operating systems.

Responsibilities

• Maintain computer networks and configure computers.
• Train staff and provide software support.
• Document technical procedures and processes.

Skills

Troubleshooting

Communication

Customer Service

Education

College diploma in computer science

Technical certificates in Microsoft technology

Tools

GSuite

O365

Imaging software

Job description

We invite applications for the position of:

Technician - Hardware/Software

Under the supervision of the Learning Technology Manager and the Administration Zone Coordinator, the Technician - Hardware/Software is responsible for maintaining computer networks, configuring and maintaining computers including servers, workstations, laptops, and tablets such as Chromebooks and iPads. The role also involves training staff and providing software support.

Qualifications:

• College diploma or university degree in computer science or equivalent work experience (minimum 5 years);
• Technical certificates or equivalent Microsoft technology training;
• Strong understanding of current Windows operating systems;
• Experience troubleshooting, repairing, and maintaining micro-computers, including Chromebooks and peripherals;
• Knowledge of educational and administrative software, including cloud-based apps like GSuite and O365, with troubleshooting skills;
• Experience with imaging software and techniques;
• Training or experience with enterprise networks and Wi-Fi technologies.

Responsibilities:

• Interact effectively and harmoniously with staff;
• Possess excellent verbal and written communication skills;
• Document technical procedures and processes;
• Align with the organization's goals and objectives;
• Deliver high-quality customer service;
• Complete required health and safety training.

This is a permanent full-time position, starting as soon as possible, working 40 hours per week. The wage rate is $39.46 per hour, plus a comprehensive benefits package including health, dental, disability insurance, and a pension plan.

Qualified candidates should apply online via Make a Future at https://buff.ly/Vd75LSB with a cover letter, detailed resume, three professional references, and copies of certifications by 4 pm on Monday, June 2nd, 2025.

We thank all applicants; only those selected for interviews will be contacted.