Technician Assistant

MSB Consulting Engineers; Edmonton; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Technician Assistant to support the installation and maintenance of security systems, structured cabling, and AV systems for commercial and industrial clients. In this dynamic role, you will assist with various equipment, including surveillance cameras and access control systems, while working under the guidance of a lead technician. This position offers an exciting opportunity to develop your skills in a supportive environment, ensuring that systems function properly to meet security and communication needs. If you're ready to take the next step in your career, this role is perfect for you!

Benefits

Medical, Dental, and Vision insurance

401(k) Plan and Match

Flexible Hours and Schedule

Paid Vacation and Holidays

Employee Discounts

Job Training and Professional Development

Qualifications

• 1+ year of experience in security systems or AV installations preferred.
• Basic knowledge of networking related to IP security is beneficial.

Responsibilities

• Assist in installing security systems and AV equipment.
• Support regular inspections and maintenance of systems.
• Help maintain accurate records of installations and repairs.

Skills

Basic knowledge of access control

Surveillance systems

Network cabling

AV systems

Troubleshooting skills

Education

High school diploma or equivalent

Tools

Surveillance cameras

Access control systems

Network cabling tools

AV equipment

Job description

The Technician Assistant supports the installation, maintenance, and servicing of security systems, structured cabling, and AV systems for commercial and industrial clients. This role assists with handling various types of equipment, including surveillance cameras, access control systems, network cabling, and audiovisual components. The assistant will work under the supervision of a lead technician, helping with troubleshooting, repairs, and ensuring that systems function properly to support security, communication, and AV needs.

Duties/Responsibilities:

Installation Support

• Assist in installing security systems, structured cabling, and AV equipment, including surveillance cameras, access control systems, network cabling, and audiovisual components.
• Help ensure proper cable routing, equipment placement, and connectivity for optimal system functionality.
• Aid in system configuration and initial testing to confirm performance.

Maintenance & Repair Assistance

• Support regular inspections and maintenance of security, structured cabling, and AV systems.
• Help troubleshoot issues such as malfunctioning cameras, access control failures, connectivity problems, or AV system errors.
• Assist in replacing or repairing cables, equipment, and components as directed by the lead technician.

Documentation & Compliance

• Help maintain accurate records of installations, maintenance, and repairs.
• Assist in completing service reports and documenting system updates.
• Follow safety guidelines and ensure all work complies with industry regulations and best practices.

Experience & Skills

• High school diploma or equivalent.
• 1+ year of experience in security systems, structured cabling, or AV installations (preferred but not required).
• Basic knowledge of access control, surveillance, network cabling, or AV systems is a plus.
• Familiarity with computer networking related to IP security and AV systems is beneficial.

Physical Requirements

• Must be able to lift up to 25 pounds.
• Ability to work in various environments, including outdoor and indoor installation.

Perks

• Insurance, Health & Wellness: Medical, Dental, and Vision insurance, Flexible Spending Account (FSA), Life Insurance, Supplemental Life Insurance, Disability Insurance, Accidental Death & Dismemberment Insurance and much more!
• Financial & Retirement: 401(k) Plan, 401(k) Match and Performance Bonus.
• Family & Parenting: Flexible Hours, Flexible Schedule, and Family Medical Leave.
• Vacation & Time Off: Paid Vacation, Paid Holidays, Paid Floating Holiday and Bereavement Leave.
• Perks & Discounts: Employee Discounts, Employee Assistance Program and Lunch & Learns.
• Professional Support: Job Training, Professional Development and Tuition Assistance.