Technician - Advanced

BCE; Northwestern Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading telecommunications provider in Ontario is seeking a Technician - Advanced to repair and maintain the fibre optic and copper network. The ideal candidate should possess a college diploma in electronics or telecommunications, a valid driver's license, and strong problem-solving skills. This full-time position involves working outdoors in various weather conditions and requires excellent customer service abilities.

Benefits

Comprehensive compensation package

35% discount on services

Medical, dental, and vision benefits

Qualifications

• Candidates must hold a valid driver's license - Class G or G2.
• Must possess good manual dexterity and be able to work with hand tools.
• Must be capable to lift and carry heavy weight.

Responsibilities

• Repair of aerial and underground fibre optic and/or copper network.
• Perform preventive maintenance activities.
• Communicate positively with customers and contractors.

Skills

Intermediate knowledge of Microsoft Office

Ability to act with a focus on customer satisfaction

Ability to work autonomously and with minimal supervision

Analytical thinking and problem solving abilities

Education

College diploma in electronics or telecommunications

High school diploma

Job description

Overview

Req Id : 425298

Join Bell’s Customer Experience team. You will be at the forefront of shaping customer journeys, designing innovative customer-centric processes, policies, products, and services while upholding our Customer-First Commitments to make it easier for customers to do business with Bell.

Job Title : Technician - Advanced

Job location address : 605 Beaver Hall Place Thunder Bay ON

Job status : Regular - Full Time

Name and description of hiring department

The Ontario Field Operations team in Bell Canada is responsible for maintaining the outside cable network providing voice and data services to customers in the consumer Bell Business markets.

Responsibilities

• Repair of the aerial and underground fibre optic and/or copper network
• Perform preventive maintenance activities
• Work with engineering plans / MOP to determine work procedures to be followed
• Professionally represent Bell with the public and customers
• Communicate in a positive manner with customers and contractors

As necessary agree to undergo a background security check to meet a customer’s clearance requirement.

Qualifications

Prerequisite

• Candidates who are part of the Craft and Services bargaining unit must have;

A college diploma in electronics or telecommunications or equivalent work experience

• Candidates from outside the Craft and Services bargaining unit must have :

A college diploma in electronics or telecommunications or equivalent work experience

• A minimum of a high school diploma.
• Fluent in English
• Hold a valid drivers license - Class G or G2
• Possess good manual dexterity and able to work with different hand tools
• Capable to lift and carry heavy weight
• Capable to climb telephone poles and/or climb and carry ladders
• Capable to kneel and bend and work in areas with restricted movement
• Capable of differentiating coloured wires (colour code)
• Capable to safely execute all functions / aspects of the job and meet all safety requirements associated with the work equipment

Essential Qualifications / Skills

• Intermediate knowledge of Microsoft Office
• Ability to act with a focus on customer satisfaction
• Ability to work autonomously and with minimal supervision
• Analytical thinking and problem solving abilities

Working Conditions

The candidate must be able to work outdoors in various weather conditions and may be called upon to work variable schedules according to business needs (schedules within a given day are prepared by the Company with due consideration to seniority) to participate in a standby program and work overtime as needed. Available and flexible to work days, evenings, nights, weekends and statutory holidays as needed.

Note that many working conditions are subject to terms outlined in the collective agreement.

Additional Information

• Position Type : Union
• Job Location : Canada : Ontario : Thunder Bay
• Work Arrangement : Full-time in office (on-site)
• Application Deadline : 08/06/2025

For work arrangements that are Hybrid, successful candidates must be based in Canada and report to a Bell office for a minimum of 3 days a week. Bell offers flexibility in work hours based on business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

Benefits and Equality

We offer a comprehensive compensation package including competitive salary and benefits (medical, dental, vision, mental health) and a Bell team member discount of 35% on services. Bell is committed to an inclusive and accessible workplace where all team members feel valued, respected, supported and that they belong. We encourage individuals who may require accommodations during the hiring process to let us know.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy to learn how we collect, use and disclose your personal information.

Created : Canada ON Thunder Bay

Note: Employment information and requirements reflect the original description; some boilerplate included for clarity.