Technical Writer

emergiTEL Inc.; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading technology consulting firm in Toronto is seeking a Technical Writer for a 3-month contract. This hybrid role involves creating clear technical documentation and supporting internal communication for enterprise-level applications. Ideal candidates will have 3–5 years of experience in technical writing within IT environments and be proficient in MS Office and Adobe tools. Join a dynamic team contributing to global initiatives.

Qualifications

• 3–5 years of experience in technical writing or communication within IT, software, or enterprise environments.
• Strong writing, editing, and organizational skills.
• Experience with stakeholder communication and documentation best practices.

Responsibilities

• Create and maintain technical documentation, guides, and SOPs for enterprise applications and workflows.
• Translate complex technical details into clear, user-friendly content.
• Collaborate with developers, SMEs, and business teams for accurate content.

Skills

Technical writing

Organizational communication

Collaboration

Editing

Content management systems

Tools

MS Office

Adobe Acrobat

Visio

Basic data visualization tools

Job description

Technical Writer – 3-Month Contract (Hybrid)

Location: Toronto, ON (Hybrid)   Contract Length: 3 months   Start: ASAP

This is a temporary support position that offers high visibility with leadership and the opportunity to contribute meaningfully to global initiatives. It’s well-suited for professionals looking to apply their expertise in a dynamic, fast-paced environment and gain exposure to enterprise-level operations.

We’re hiring a Technical Writer for a short-term contract to support enterprise-level documentation and internal communication efforts. This hybrid role blends technical writing with organizational communication, helping standardize content across global operations for a Fortune 500 tech client.

What You'll Do

• Create and maintain technical documentation, guides, and SOPs for enterprise applications and workflows.
• Translate complex technical details into clear, user-friendly content.
• Collaborate with developers, SMEs, and business teams to gather accurate content.
• Develop diagrams, visuals, and structured documentation using templates and style guides.
• Support internal communications (memos, newsletters, strategic updates).
• Maintain version control and centralized documentation repositories.

What You Bring

• 3–5 years of experience in technical writing or communication within IT, software, or enterprise environments.
• Strong writing, editing, and organizational skills.
• Proficient with MS Office, Adobe Acrobat, Visio, and basic data visualization tools.
• Experience with content management systems and documentation best practices.
• Background in stakeholder communication and process documentation.

Nice to Have

• CPTC or similar technical communication certification.
• Training in change management or organizational communication.

About the Team

You'll support the Contracts & Compliance function within a global operations team (30+ countries, 700+ professionals), working closely with Contracts Managers, Ops Managers, and the Communications Lead.