Technical Writer

Fuze HR Solutions; Burnaby; On-site; CAD 55,000 - 68,000; Full time

Job summary

An innovative firm is seeking a talented Technical Writer to join their team. This full-time role involves creating clear and concise documentation for both technical and non-technical audiences, ensuring that complex subjects are easily understood. You will collaborate with cross-functional teams, participate in product development meetings, and enhance existing materials with visuals. The position offers a supportive environment with opportunities for professional growth, including a health spending account, paid vacation, and a training budget. If you have a passion for writing and a knack for detail, this is the perfect opportunity for you.

Benefits

Health Spending Account

Comprehensive Health Benefits

3 Weeks Paid Vacation

Stock Options Program

$1000 Training Budget

Paid Parental Leave

Qualifications

• 2+ years of experience in technical writing, especially in software or hardware.
• Ability to create clear documentation for technical and non-technical audiences.

Responsibilities

• Develop clear documentation tailored for various audiences.
• Collaborate with teams to gather information for content creation.

Skills

Technical Writing

Communication Skills

Collaboration

Detail Orientation

Education

Degree or Diploma in English

Degree or Diploma in Business Communications

Tools

Salesforce

Jira

Confluence

Microsoft Office 365

Job description

On behalf of our smart grid technology client, we are searching for a Technical Writer! Are you a talented writer with a keen eye for detail and the ability to break down technical subjects in a way that is digestible for all levels of knowledge? Do you have fantastic communication and collaboration abilities and exposure to working in the software, hardware, or electronics space? This could be the role for you!

This is a full-time, permanent opportunity with onsite work from Monday to Friday.

Compensation:

• $55K – $68K
• Health spending account and comprehensive health benefits
• 3 weeks paid vacation
• Ability to participate in stock options program
• $1000 training budget
• Paid parental leave

Responsibilities:

• Develop clear and concise documentation tailored to both technical and non-technical audiences.
• Participate in product development meetings to assess and determine documentation requirements for upcoming releases.
• Revise and enhance existing materials by incorporating visuals such as screenshots, diagrams, and flowcharts.
• Identify and resolve gaps or inconsistencies in current documentation, particularly for installation, maintenance, and support processes.
• Adhere to established company guidelines for vocabulary, branding, and style in all documentation.
• Collaborate with subject matter experts and cross-functional teams to gather the necessary information for content creation.
• Gain in-depth knowledge of company products, solutions, and technologies to ensure accurate and comprehensive documentation.
• Utilize company-approved tools and platforms, including email, Slack, Salesforce, Jira, Confluence, and Microsoft Office 365 applications such as SharePoint, to support workflow efficiency.

Requirements:

• Degree or Diploma in English, Business Communications, or similar
• 2+ years of experience
• Experience working in software, hardware, electronics or similar industry
• Understanding of product development methodologies and documentation revision control methods
• Ability to communicate and collaborate professionally with stakeholders, developers, and other senior managers

To apply directly, email your resume to Kirsten Green at [e-mail]

Kirsten Green

Recruitment Consultant

https://ca.linkedin.com/in/kirsten-m-green

#BRBC

Contract Info / Information sur le contrat

• Job ID / No. du Poste: 45492621
• Open Positions / Postes Ouverts: 1