Technical Trainer (Western Canada)

Ajax Systems Inc.; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading technology company is seeking a technical support specialist focused on security systems. The role involves conducting seminars, promoting products, and providing technical support to clients and distributors. Ideal candidates will have a degree in IT or Engineering and strong communication skills. Competitive wages and a supportive team environment are offered.

Benefits

Car, MacBook and iPhone for work

Business trips

Competitive wages with transparent motivation system

Qualifications

• Fluent English speaker.
• 2+ years of professional experience in related areas.
• Excellent working knowledge of security systems.

Responsibilities

• Conduct technical seminars and webinars.
• Promote product solutions through consultations.
• Develop long-term relationships with key partners.

Skills

Communication

Public Speaking

Problem Solving

Education

Bachelor’s or higher degree in IT or Engineering

Job description

Ajax Systems is an international technological company and Europe's largest security system manufacturer. In addition, the company offers solutions for video surveillance, smart homes, fire detection, and flood prevention. The product portfolio includes 180 wireless and wired devices for security and automation. Today, Ajax protects over 3.5 million users in 187 countries worldwide. The company employs 4,100 specialists.

We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.

The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission.

Ajax Systems is a Ukrainian success story, a place of incredible strength and energy.

Qualifications:

• Bachelor’s or higher degree in IT, Engineering.
• Fluent English speaker.
• 2 or more years of professional experience in Alarm Systems, video surveillance, security, telecommunications and other related areas.
• Excellent working knowledge of intrusion and IP CCTV and access control systems.
• Experience in installing/designing video surveillance, fire, intrusion or other security systems.
• Experience in public speaking (as an advantage).
• Strong communication skills.
• Flexible in terms of business trips, trade shows, and more.
• Has an outgoing personality and can work independently.

Responsibilities:

• Conduct technical seminars, exhibitions, presentations, webinars on the product (for customers and company employees).
• Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers.
• Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology.
• Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients.
• Market research and сomparative characteristics of products of the competitors.
• Develop long-term relationships with key partners of the company.
• Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team.
• Support sales team with follow from leads in our portal
• Analyze customer needs in collaboration with the sales department.

We offer:

• Full-time employment contract.
• Competitive wages - rate and transparent motivation system.
• A product that sells itself.
• Car, MacBook and iPhone for work.
• Business trips.
• A strong, well-coordinated team of professionals.