Technical Trainer Instructor - Senior

Cummins Inc; Alberta; On-site; CAD 70,000 - 110,000; Full time

Job summary

Cummins Inc in Acheson, AB is seeking a Senior Technical Trainer Instructor to deliver engine and equipment training to Cummins Canada Dealer and Customer technicians, and to uphold training standards across the network.

You will forecast training demand, develop proactive plans, build and update materials, and evaluate outcomes while traveling across Manitoba and British Columbia to support field operations.

Qualifications

• Experience as a trainer/instructor.
• Strong technical understanding of Cummins engines and systems.
• Proficiency with Cummins INSITE, Guidanz and QSOL.
• Travel across Manitoba and British Columbia is required.
• Legally eligible to work in Canada without sponsorship.

Responsibilities

• Deliver technical engine and equipment training to Cummins Canada Dealer and Customer technicians.
• Achieve and maintain Cummins Inc Trainer qualification status.
• Collaborate with other trainers to ensure quality training and team environment.
• Conduct weekly technical engine training courses in classroom and lab settings for Cummins Canada, OEM dealers and end-use customers.
• Test, score, and evaluate technicians on written and hands-on testing.
• Prepare classroom materials in advance of training class.
• Maintain engine training modules and equipment proactively.
• Achieve and maintain all engine platforms training qualifications from Cummins Inc as demand requires.

Skills

Technical training

Trainer/Instructor

Engine knowledge

Communication skills

Education

Red Seal certification (HET/Truck & Transport/HD Equipment) or Automotive Technician Certification

Tools

Cummins INSITE

Guidanz

QSOL (Quickserve Online)

Job description

We are looking for a talented Technical Trainer Instructor Senior to join our team in Acheson, AB.

In this role, you will make an impact in the following ways:

- Forecast training demand across the business and develop proactive training plans that align with operational goals and workforce capability needs.

- Deliver technical training and provide ongoing support to technicians and service personnel on products, systems, tools, and company policies.

- Build and maintain subject matter expertise through train-the-trainer programs and continuous learning opportunities.

- Develop, update, and enhance training materials to ensure content remains accurate, relevant, and aligned with evolving business requirements.

- Evaluate training effectiveness through participant feedback, performance metrics, and field results to drive continuous improvement.

- Customize and adapt training programs, presentations, and learning solutions to address specific customer, regional, or operational needs.

- Maintain accurate technical training records, monitor service capability, and provide reporting to support workforce development and compliance objectives.

- Support and participate in continuous improvement initiatives that enhance training quality, increase workforce effectiveness, and strengthen service excellence.

Your responsibilities may include:

- Deliver technical product (engine and associated equipment) training to Cummins Canada Dealer and Customer technicians
- Achieve and/or maintain Cummins Inc Trainer qualification status
- Work closely with other trainers to deliver quality training and foster a team environment
- Conduct weekly technical engine training courses in classroom and lab setting for Cummins Canada, OEM dealers and end use customers
- Test, score, and evaluate technicians on written and hands-on testing
- Prepare classroom materials in advance of training class
- Maintain engine training modules and associated equipment proactively and as necessary
- Achieve and maintain all necessary engine platforms and associated equipment training qualifications from Cummins Inc as training demand requires

Position Requirements:

- This role requires the candidate to travel in Manitoba and British Columbia.
- Must be legally eligible to work for any employer in Canada without sponsorship
- Heavy Equipment Technician, Truck and Transport Technician (On-Highway Red Seal), Heavy Duty Equipment Technician (Off-Road Red Seal), or Automotive Technician Certification required.
- Prior experience as a trainer / instructor will be considered a strong asset
- Superior technical understanding and repair capabilities on mainstream Cummins engine models (Automotive/Industrial engines) or comparable competitive diesel engine & systems
- Superior ability with Cummins INSITE, Guidanz, and Quickserve Online (QSOL)
- Ability to communicate detailed technical concepts in a clear and concise format
- Ability and enthusiasm to coach and teach technical skills
- Ability to adapt to unexpected or changing customer requirements