Technical Trainer - BC - Speedy Glass

Belron Canada; City of Langley; On-site; CAD 75,000 - 90,000; Full time

Job summary

An established industry player seeks a Technical Trainer to elevate the skills of technicians in the automotive glass sector. In this dynamic role, you will provide training and support to ensure the highest standards of customer service and workmanship. With a commitment to employee development and a collaborative environment, this position offers the opportunity to make a real impact while working alongside a talented team. If you are passionate about training and have a strong background in the retail glass business, this role is perfect for you. Join a company that values your contributions and supports your growth.

Benefits

Comprehensive benefits package

Pension plan with matching option

Opportunities for advancement

Skill development training

Qualifications

• Minimum 6 years of experience in the retail glass business.
• Exceptional retail technician or working manager with great customer service.

Responsibilities

• Training and supporting new technicians in the Belron Way of Fitting.
• Visiting service centers for technician coaching & technical skills development.

Skills

Customer Service Skills

Technical Skills

Leadership Skills

Coaching Skills

Education

Professional or collegiate studies related to the automotive industry

Job description

Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax, we take this seriously, which is why we invest tirelessly in developing our people to realize their full potential.

We welcome applications from everyone and are firmly committed to diversity, equity, and inclusion in the workplace, taking pride in ensuring every member of our team feels empowered.

The level of complexity in the technician’s role is increasing as vehicles are developed with more technology. Health and Safety demands are critical during training but also need to be embedded into future working practices. The technical trainers play an important role in acting as guardians of Belron Standards and in encouraging new and experienced technicians to embrace change and adopt new practices.

Your role at a glance: Technical Trainer - BC Region

(Can be based anywhere in BC / GVA)

Reporting to the National Process Manager, the technical trainer is responsible for training and supporting new technicians and experienced technicians in the Belron Way of Fitting so that they can provide the highest level of customer service and standards of workmanship when replacing, repairing, fitting vehicle glass, and performing ADAS camera calibration. The trainer must also support coaches and learning associates in connection with the new technician training program.

You are the person who likes to bring your expertise to new and engaging problems. At Belron Canada, you will be given the space to stretch and grow while solving business problems. You will be working alongside talented colleagues who make a difference because they are invested in a similar outcome and understand that we are most successful when we work together.

If you are looking for an environment where you can make a real contribution, this is the right place for you.

You will continue to make a difference by:

• Frequently visiting service centers for technician coaching & technical skills development; some travel is required in this role.
• Supporting & troubleshooting technicians.
• Providing in-house training (Belron Way of Fitting) for new techs or as a refresher for current technicians.

Who you are:

• Professional or collegiate studies related to the automotive industry or related work experience.
• Minimum 6 years of experience in the retail glass business.
• Minimum 6 years as a technician, working manager, or production supervisor.
• Exceptional retail technician or working manager with great customer service and technical skills.
• Strong credibility with service centers.
• Strong leadership skills.

Why Belron Canada will bring out your best:

• You will be able to see the results of your work and are given the opportunity to try new things.
• You will have exposure to a global community of best practices.
• Forget unpredictable schedules and long hours; we have a life and know you have one too.
• Our comprehensive benefits and pension package starts on your first day of employment.
• We are a growing organization where opportunities for advancement, training, and skill development are always coming up.

Range of pay for a Technical Trainer - BC is between $75,000 - $90,000 per annum.

Compensation details listed in this posting reflect the range of pay. Individual pay is determined by skills, qualifications, experience, and location. Speedy Glass also offers benefits upon hire and a pension plan (with the option for matching) after 3 months.

We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.

Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres, and 26 warehouses across 10 provinces, and is home to over 1,200 employees.

Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.

If you value your career as we value our employees and our customers, there’s no better time to join Belron Canada and #BringOutYourBest with us!