Technical Trainer
Epiroc
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Benefits offered by this job
Job summary
Epiroc is hiring a Technical Trainer onsite in Canada to deliver, develop, and support technical trainings on hydraulics, electrical, mechanical maintenance and commissioning for underground mining equipment. You will train internal and external customers, support sales and service teams, and use simulators and on-site demonstrations to maximize equipment efficiency and safe operation.
Ideal candidates have mining-related education or equivalent experience, 3–5 years with Epiroc products
Qualifications
- Mining related education or work equivalent.
- 3-5 years experience working with the products.
- Experience with Epiroc underground mining equipment (LHD and TME).
- Strong knowledge of mining best practices.
- Good computer skills including Excel, PowerPoint, and MS Office.
- Self-starter with minimal supervision and good communication.
Responsibilities
- Perform Mechanical and Operator training.
- Prepare training material and evaluations.
- Provide simulator, theoretical and practical training for external and internal customers.
- Assist with technical issues and mentor on-site technicians.
- Build relationships with customers, sales, service and technical teams.
- Ensure training aligns with machines' best practices and outcomes.
- Maintain training documentation and participant records.
- Record daily time entries and weekly reports.
Skills
Education
Tools
Job description
Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global headquarters is based in Stockholm, Sweden and we have around 18,000 passionate employees supporting and collaborating with customers in over 150 countries around the world. Learn more at epirocgroup.com.
With collaboration and mutual confidence, teams and individuals trust and support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more sustainable.
Recognition for your hard work includes:
- Competitive wages and annual employee bonus and incentives as applicable to certain positions.
- Family-friendly benefits package.
- Company matching group retirement savings plan.
- Paid vacation and sick time.
- Fleet vehicles and travel allowances (as applicable).
- Support for relocations.
- Employee perks and discounts.
- Trades apprenticeships.
- Support for growth, training and education.
- Progressive flexible work arrangements as applicable to certain positions.
- Employee social engagement activities and Company-sponsored events including fundraising, family, and community involvement.
The Technical Trainer is responsible for delivering, developing, and supporting of technical trainings. Subject matters can include general daily maintenance as well as knowledge promoting skills within hydraulics, electrical, mechanical maintenance and commissioning, proper operation, and safe application as it relates to underground mining mobile equipment. Trainers are expected to support the sales and service distribution teams as well as customers to achieve the best equipment efficiency and productivity, safely. Training can be delivered remotely on customer sites, in Epiroc service branches as well as utilizing equipment simulators or other visual aids.
Onsite
- Perform Mechanical and Operator training.
- Prepare training material and evaluations.
- To provide simulator, theoretical and practical training for external and internal customers
- Provide aid and assistance with technical issues and mentor on site technicians.
- Establish a working relationship with customers / sales team / service team / technical services
- Ensure that delivered training is meeting machines best practices and fulfills outcome requirements.
- Maintain and update proper training documentation and record database for all training participants.
- Daily time entry and weekly report
- Mining related education and or work equivalent
- 3-5 years experience working with the products
- Experience with Epiroc underground mining equipment. Both LHD and TME.
- Experience in and have a strong knowledge of mining best practices
- Good computer skills including but not limited to; Excel, Power Point, Microsoft Office.
- A proven self-starter who requires minimum supervision.
- Good written and spoken communication skills.
- Bilingual with strong French language preferred
- Outstanding people skills, ambitious and patient
- A strong technical background
- Good communication skills with both external & internal customers is a very big part of this position.
- We would be providing the individuals with the proper training and mentoring required to perform these duties proficiently.
- This is a great opportunity to increase your knowledge on Epiroc equipment while advancing your career
- Strong computer skills. IE: Microsoft Office and Lotus Notes
- Familiarity with ISO processes and procedures
- Excellent organizational skills
- Ability to multitask and prioritize
- Strong communication skills, both verbal and written
- Interpersonal abilities
- Public speaking and presentation skills
- Willingness to travel
- Willingness to go underground
- A proven track record as a strong team member
- Fluency in both French and English would be an asset
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.
We encourage applications from all qualified persons, including women, visible minorities, Indigenous Peoples, and persons with disabilities. We also welcome applications from non-Canadians who are eligible to work in Canada.
Accommodation is always available on request for candidates taking part in all aspects of the selection process. If contacted regarding your application, please advise your Human Resources representative should you require accommodation to attend an interview or participate in the selection process.
Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward. In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support of their leaders. We are committed to giving you every opportunity to succeed in a culture of innovation, diversity, and collaboration, combined with a caring atmosphere.
The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.
We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more atwww.epiroc.com
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