Technical Trainer

Finning International Inc.; Fort McMurray; On-site; CAD 110,000 - 120,000; Full time

Job summary

An established industry player is seeking a passionate Technical Trainer to empower its workforce by designing and delivering impactful training programs for Caterpillar products. In this role, you will work closely with both internal and external customers, ensuring they possess the necessary skills to operate and troubleshoot equipment effectively. This permanent, full-time position offers a competitive salary and a variety of shifts, along with numerous benefits including flexible plan options and pension contributions. Join a team that values diversity and fosters an inclusive work environment!

Benefits

Flexible Plan Options

Pension Contributions

Employee Share Purchase

Paid Vacation

RRSP Options

TFSA Options

Qualifications

• 5 to 10 years of experience with heavy equipment service.
• Deep knowledge of Caterpillar engines and systems.

Responsibilities

• Develop and deliver training programs for Caterpillar products.
• Assist with diagnostics and troubleshooting of equipment.

Skills

Public Speaking

Time Management

Problem-Solving

Organizational Skills

Customer Service

Clear Communication

Self-Motivation

Education

Heavy Equipment Technician Certification

Electrician Certification

Tools

MS Office

Job description

Company:

Finning Canada

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

Are you passionate about sharing your technical expertise and helping others succeed?

As a Technical Trainer at Finning, you'll have the opportunity to design and deliver impactful training programs for Caterpillar products. You'll work with both internal and external customers, ensuring they have the knowledge and skills to operate, test, diagnose, and troubleshoot equipment effectively.

Join our team and play a key role in empowering our workforce and enhancing our service capabilities!

The expected salary range for this position is between $110,000 - $120,000 annually. This range reflects our commitment to providing competitive compensation aligned with industry standards and your qualifications. Actual offers will depend on experience, qualifications, and fit. We are dedicated to fostering an inclusive and equitable work environment, and this salary range supports that commitment.

Job Description:

• Develop and deliver effective training using various methods, including hands-on training and technical documents.
• Coordinate movement of engines and training aids, confirm classroom space, and provide cost quotes for customer training.
• Complete necessary paperwork for data entry in the training database.
• Assist the service department with diagnostics and troubleshooting of equipment malfunctions.
• Schedule and deliver quality training as required.
• Maintain strong relationships with Customer Service Managers, Service Technicians, Technical Communicators, and Caterpillar training personnel.
• Ensure all training meets participant, Finning, and Caterpillar expectations and needs.
• Maintain current knowledge of all new products.
• Develop agendas, objectives, exams, course manuals, and presentation materials.
• Provide feedback and support to trainees to ensure their success and development.

Qualifications:

• 5 to 10 years of related experience with heavy equipment service (HET or Electrician).
• Deep knowledge of Caterpillar engines and equipment systems.
• Ability to use adult learning techniques and strong public speaking skills.
• Excellent time management, prioritization, and problem-solving skills.
• Organizational and customer service skills.
• Proficiency with MS Office and internal systems.
• Clear communication skills adaptable to different audiences.
• Self-motivated with a willingness to learn and influence others.
• Travel required (up to 50-60%).

Note:

• This role is based in British Columbia (Kamloops, Surrey, Prince George), Alberta (Fort McMurray, Edmonton, Calgary), or Saskatchewan (Saskatoon, Regina).
• Permanent, full-time position with multiple shifts available (5x2, 7x7, 14x14).
• Benefits include flexible plan options, pension contributions, employee share purchase, RRSP and TFSA options, paid vacation with increasing allowances.

Finning values diversity and inclusion. We are an equal opportunity employer and encourage all individuals to apply. We provide accommodations for applicants with disabilities upon request.

About Us

Finning is the world's largest Caterpillar dealer, serving various industries for over 80 years. We employ approximately 14,500 people worldwide, with headquarters in Vancouver, BC.