Technical Systems Analyst Co-op

Canadian Imperial Bank of Commerce; Toronto; Hybrid; CAD 25,000 - 33,000; Full time

Job summary

CIBC's Technology Operations team seeks a Technical Systems Analyst Co-op to gain hands-on experience in provisioning and system administration. You’ll handle provisioning requests, contribute to process improvements, and develop documentation to support team initiatives.

You’ll work with ServiceNow, Active Directory, Azure, Exchange, and scripting languages, with training provided, in a collaborative, innovation-focused environment that values growth and client service.

Qualifications

• Pursuing a degree or diploma in computer science or a related field.
• Eager to learn and develop new technical skills in a collaborative environment.
• Comfortable with ServiceNow, AD, Azure, Exchange, and scripting—or keen to learn these tools.

Responsibilities

• Complete provisioning requests for applications and systems, ensuring accuracy and adherence to procedures.
• Identify opportunities to streamline workflows and propose innovative solutions.
• Develop and maintain clear documentation and presentation materials to support processes.
• Collaborate with team members, participate in meetings, and contribute to group discussions.
• Gain hands-on experience with listed tools under guidance and training.

Skills

Active Directory (AD)

Active Directory Administration

Microsoft Azure

Microsoft Excel

Microsoft Exchange

Scripting

ServiceNow Platform

Windows PowerShell

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com

What you’ll be doing

Join CIBC’s Technology Operations team as a Technical Systems Analyst Co‑op, where you’ll gain valuable hands‑on experience in application provisioning and system administration. As part of your co‑op term, you’ll be trained on key processes and tools, and you’ll be responsible for handling provisioning requests and completing a set of assigned tasks. You’ll have opportunities to implement process improvements, collaborate on presentations, and develop documentation to support team initiatives. Be part of an innovation‑focused team that creates easy, flexible, and personalized banking solutions to enhance client experience and change the way that people bank. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on‑site and remote work) will be discussed at the time of your interview.

Important information

Please note, we have multiple positions available under this posting and you may be considered by more than one hiring team.

Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

4/8/12 month opportunities available.

How you’ll succeed

• Application Provisioning and Support - Complete provisioning requests for various applications and systems, ensuring accuracy and adherence to established procedures.
• Process Improvement - Identify opportunities to streamline workflows and propose innovative solutions to enhance team efficiency.
• Documentation and Artifacts - Develop and maintain clear documentation and presentation materials to support operational processes and knowledge sharing.
• Collaboration and Communication - Work closely with team members to achieve shared goals, participate in meetings, and contribute to group discussions.
• Technical Skill Development - Gain hands‑on experience with tools such as ServiceNow, Active Directory, Microsoft Azure, Microsoft Exchange, and scripting languages, with guidance and training provided throughout your term.

Who you are

• You’re eager to learn.
• You have a passion for technology and are excited to develop new technical skills in a collaborative environment.
• You have relevant technical experience.
• You’re comfortable working with ServiceNow, Active Directory, Microsoft Azure, Microsoft Exchange, and scripting languages, or you’re keen to learn these tools.
• You’re detail‑oriented. You approach tasks with care and accuracy, ensuring that all provisioning and documentation is completed to a high standard.
• You communicate effectively. You can clearly explain ideas and contribute to presentations and documentation for a variety of audiences.
• You’re pursuing a related education. You’re working toward a degree or diploma in computer science or a related field.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

• We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points‑based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• *Subject to program terms and conditions.

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]

CIBC is committed to clarity in our hiring process.

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

Expected End Date 2027-04-23

Job Location Toronto-81 Bay, 32nd Floor

Employment Type Temporary (Fixed Term)

Weekly Hours 37.5

Skills

• Active Directory (AD)
• Active Directory Administration
• Microsoft Azure
• Microsoft Excel
• Microsoft Exchange
• Scripting
• ServiceNow Platform
• Windows PowerShell

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.