Technical Support Engineer – Automation & Injection Molding

InVision Staffing Services Inc.; Brampton; On-site; CAD 48,216 - 61,992; Full time

Benefits offered by this job

Full Benefits Package

RRSP Match

Potential for growth

Job summary

An established industry player is seeking a Technical Support Specialist to ensure customer satisfaction with automated machinery. This role involves monitoring equipment performance, troubleshooting issues, and collaborating with customers and service teams. The ideal candidate will have a strong background in mechanical and electrical systems, excellent analytical and communication skills, and the ability to work effectively under pressure. Join a dynamic team where your expertise will contribute to innovative solutions and customer success. This position offers opportunities for growth and a comprehensive benefits package, making it an exciting career move.

Qualifications

• 3-10 years of experience with Injection Molding Machinery and processes.
• Advanced knowledge of mechanical and electrical systems is essential.

Responsibilities

• Monitor KPI’s availability and troubleshoot issues in a timely manner.
• Document issues using the existing Call system for effective management.

Skills

Troubleshooting Skills

Analytical Skills

Communication Skills

Time Management

Multitasking

Education

Post-secondary education

Tools

BaanLN

Windows-based applications

Job description

An established industry player is seeking a Technical Support Specialist to ensure customer satisfaction with automated machinery. This role involves monitoring equipment performance, troubleshooting issues, and collaborating with customers and service teams. The ideal candidate will have a strong background in mechanical and electrical systems, excellent analytical and communication skills, and the ability to work effectively under pressure. Join a dynamic team where your expertise will contribute to innovative solutions and customer success. This position offers opportunities for growth and a comprehensive benefits package, making it an exciting career move.