Technical Support Engineer

Targeted Talent; Halifax; Remote; CAD 50,000 - 75,000; Full time

Job summary

A software development company based in Vancouver is seeking multiple Technical Support Engineers to join a new remote team. Ideal candidates will have solid IT support experience and expertise in email networking protocols, with an opportunity for career progression and extensive benefits.

Benefits

Health and dental benefits

Plenty of vacation time

Opportunity for career progression

Completely remote work

Qualifications

• Experience in system (Messaging) administration preferred.
• Solid track record of troubleshooting and resolving complex technical issues.
• Knowledge of directory services and Microsoft technical certifications a plus.

Responsibilities

• Provide IT support and troubleshoot complex technical issues.
• Administer email collaboration platforms.
• Communicate effectively with team members and clients.

Skills

Troubleshooting

Email Networking Protocols

System Administration

Education

Two years in IT support related field

Tools

PowerShell

Office 365

Microsoft Exchange

Job description

We are looking for multiple (5) Technical Support Engineers for our client looking to build out a brand new team! This is a remote position, with a company based in Vancouver. Our client is a rapidly growing software development company.

You Have :

• Two years in IT support related field or minimum two years' experience in system (Messaging) administration preferred
• Expert knowledge of email / networking protocols (e.g. : SMTP, EWS, NRPC, IMAP, DNS, and RFCs)
• Knowledge of email collaboration platforms (e.g. : Office 365, Exchange, G-suite, Lotus Notes, GroupWise, Zimbra, etc.)
• Solid track record of troubleshooting and resolving complex technical issues

Bonus points if you have :

• Experience with Exchange Administration (or any other email collaboration platform)
• Experience using PowerShell for automation, implementation, and data extraction
• Microsoft Exchange, Google, OneDrive for Business, SharePoint, Domino / Lotus Notes migration experience a plus
• Knowledge of Microsoft Exchange 2003, 2007, 2010, 2013, 2016, Office 365 (Exchange Online) strongly preferred
• Knowledge of Directory services (DirSync, AADSync, Active Directory / domains)
• Microsoft technical certifications, including the MCSE, MCSA, and prior MCITP certifications with Exchange emphasis
• Health and dental benefits
• Plenty of vacation time
• Opportunity for career progression
• Completely remote work!

If this role sounds like something you might be interested in, please click apply!

Create a job alert for this search

Technical Support Engineer • Halifax, NS, Canada