We have an exciting opportunity in the National Service Region (NSR)!
The Technical Specialist, Program Management, oversees multi-disciplinary work to develop, maintain and deliver centralized coordination functions in support of capital construction, operations and maintenance and/or environmental programs. The incumbent acts as a technical specialist for Client-Partners, providing support in the areas of joint program management, information management, and communications management. The incumbent works with multiple service lines to support program delivery and provides advice to Client-Partners on program delivery.
KEY AND PERIODIC ACTIVITIES
The duties and responsibilities listed below are representative but not all-inclusive:
Primary
- Support the development and management of new programs and existing programs in conjunction with Client-Partner
- Provide program life cycle management and ensure programs are aligned with Client-Partner strategy and stakeholder requirements
- Analyze and manage detailed program information and data, including the design, maintenance and quality assurance of centralized trackers, registers and reporting tools used across service lines
- Support communications with Client-Partners, and DCC management and employees on program status and issues
- Coordinate and facilitate cross-service-line working sessions to define, validate and implement common program processes and reporting requirements
- Maintain and report on program metric and operating results Develop and maintain effective relationships within DCC, and with industry, the Client-Partners and/or stakeholders
- Ensure quality standards are met, in line with corporate and Client-Partner expectations
- Manage risk
Other
- Prepare monthly status reports
- Develop new capabilities for DCC
- Support the development of new DCC approaches, policies, and processes for consideration by DCC management, including the associated procedures, user documentation, and training material
- Other duties as assigned
SKILLS
General and Specific Knowledge
- Best practices, methods, trends and legislation in real property, environmental services and construction services
- Program management industry standards
- Risk management principles
- Client-Partner program management policies and procedures Formal
Education and/or Certification(s) and Experience
- Minimum: college diploma in engineering, architecture or related field with five years' relevant experience, or the equivalent
Abilities
- Use applicable computer software and operating systems, including collaboration, workflow, and data visualization platforms, to develop and maintain program tracking and reporting tools
- Apply program and risk management techniques
DEVELOPMENT AND LEADERSHIP
- Demonstrate strong communication and interpersonal skills
- Provide functional direction and advice to employees and Client-Partners
WORKING CONDITIONS
- Typical office environment with routine travel
- Some work may be located on construction sites; incumbent may occasionally be required to wear basic safety equipment
Check out your benefits
Working with us offers excellent opportunities for growth and advancement- and entitles you to one of the job market's best benefits packages valued at between 25 and 30% of your salary.
Your package includes:
Health and Wellness
- 100% employer-paid annual sick leave, and health and dental premiums
- $400 wellness allowance to help cover expenses such as a gym membership
- $2,500 for mental health services on top of regular $2,500 paramedical coverage
- Telus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plans
Home and Family
- Life, accidental-death, and short-term disability insurance
- Enhanced inConfidence employee and family assistance program
- Maternity and parental leave top-up plan to 93% of regular gross earnings for up to 37 weeks
- Flexible workplace options, including $400 allowance every two years, to support working from home
Leave and Retirement
- Public-service pension
- Comprehensive vacation and other paid-leave plans, along with enhanced travel benefits coverage