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A leading health solutions company in Canada seeks a Team Leader for its Technical Services. This role involves managing a skilled IT team, ensuring the delivery of world-class support, and directing IT strategy in a fast-paced environment. The ideal candidate will have a strong background in IT leadership and technical expertise, especially in a clinical setting. Join us to make a real difference in the lives of Canadians.
Position Type:
Permanent
If you're looking for a fulfilling career that can make a real difference in your life, and the lives of others, you've come to the right place.
As a national health solutions partner, we put people first in everything we do - and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.
Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest - and it's reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.
Position Summary
Office Location is New Market, ON: This role is hybrid, with a requirement to be in-office a minimum of 1 day/ week. Travel might be required to Alberta, Manitoba and Saskatchewan as required for the role, however not frequently.
Working in a fast-paced and dynamic environment, the position of Team Leader, Technical Services is responsible for managing and mentoring the Medicentres IT Services team, comprised of highly skilled system administrators, network analysts, and EMR system (electronic medical record) analysts. This role is accountable for developing, implementing, maintaining, and supporting all IT solutions, including cloud services that are utilized at Medicentres. It also involves determining resource needs, implementing IT strategy, collaborating with business units and clinics, and guiding the IT function and strategy with Medicentres.
The successful candidate must be able to work in a complex technical environment that requires attention to detail and provide world class technical support. Must be comfortable presenting ideas and communicating using non-technical language to all levels of management and clinical staff. Must be able to prioritize and manage team workload, ensuring tasks are completed on time. Must be able to successfully work on several different assignments simultaneously. May require moderate lifting and transporting of objects, such as computers and servers. Required to be available (24/7) to support Jr. and Sr. staff members. Must be able to pass both internal and government mandated security screenings.
Job Dimensions
Key Responsibilities
As the successful candidate for the position of Technical Services Team Leader, you will be accountable for the following:
Required Qualifications:
#CBM1
#LI-VS1
We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws . We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.
If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca .