Technical Service Representative (Seasonal)

Best Buy Canada; Courtenay; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading retail technology company in Canada is seeking a Technical Service Representative in Courtenay. This role involves creating an excellent customer service experience and providing home delivery and installation services. No prior experience is necessary, as comprehensive training will be provided. The ideal candidate enjoys helping others and can adapt to a fast-paced environment. Competitive pay and benefits included.

Benefits

Employee discounts on tech

Competitive compensation

Flexible schedules

Supportive work environment

Training programs for skill development

Qualifications

• Must be at least 18 years old.
• Valid driver’s licence with a clean driver's abstract.
• Successful completion of a criminal background check.

Responsibilities

• Create an amazing customer experience at the service desk.
• Provide delivery and installation services for customers.
• Ensure vehicles and equipment are well maintained.
• Cultivate an inclusive team and learning culture.

Skills

Ability to lift up to 50 lbs

Enthusiasm to support and assist customers

Flexibility in a fast-paced environment

Job description

You’ll love it here! We are hiring immediately for a technical service representative, which we call service agent. In this role, you will take care of our customers’ service and repair needs.

No experience required! Your everyday tech use has already given you a great foundation, and we’ll provide the rest of the training you need to assist our customers.

Join us and grow your career with our retail team as a technical service representative.

What you’ll do:

• Create an amazing customer experience at the service desk

• Provide delivery and installation services for our customers in their homes

• Ensure vehicles and equipment are well maintained

• Cultivate an inclusive team and learning culture

What we’re looking for:

• Must be at least 18 years old

• Ability to lift up to 50 lbs

• Valid driver’s licence with a clean drivers abstract

• Successful completion of criminal background check

• Enthusiasm to support and assist our customers

• Flexibility to adapt to dynamic situations in a fast-paced environment

Why you’ll love it here:

• Employee discounts on awesome tech

• Competitive compensation and benefits

• Flexible schedules as per business needs

• Supportive leaders who care about you and your wellbeing

• An inclusive, fun, and supportive team who you will quickly call friends

• Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada\'s destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (senior technical service representative, services team lead).

Base pay range

Hourly pay rate: $17.85 - $20.98

Pay may vary by province. Pay listed is for the location advertised.

Building D, Unit 1, 3245 Cliffe Avenue, Courtenay, BC V9N 2L9