Technical Service Representative (Part Time)

bestbuycanada; Vernon; On-site; CAD 25,000 - 29,000; Full time

Benefits offered by this job

Employee discounts on tech

Competitive compensation and benefits

Flexible schedules

Training and certifications

Job summary

Best Buy Canada is hiring a Technical Service Representative, a role focused on servicing customers’ needs at the service desk and in-home installations. You will support delivery, set up, and maintenance for equipment while upholding an inclusive, learning-driven team culture.

No prior experience needed—training provided to build product knowledge and customer-first skills. Join our Vernon, BC location to grow your retail tech career, enjoy employee discounts, competitive pay, flexible

Qualifications

• Experience delivering strong customer service at a service desk or retail setting.
• Ability to adapt to dynamic situations in a fast paced environment.
• Willingness to complete training and gain product knowledge.

Responsibilities

• Create an amazing customer experience at the service desk.
• Provide delivery and installation services for customers in their homes.
• Ensure vehicles and equipment are well maintained.
• Cultivate an inclusive team and learning culture.

Skills

Customer service

Adaptability

Team collaboration

Willingness to learn

Job description

You'll love it here! We are hiring immediately for a technical service representative , which we call service agent . In this role, you will take care of our customers' service and repair needs.

No experience required! Your everyday tech use has already given you a great foundation, and we'll provide the rest of the training you need to assist our customers.

Join us and grow your career with our retail team as a technical service representative .

What you'll do:

• Create an amazing customer experience at the service desk
• Provide delivery and installation services for our customers in their homes
• Ensure vehicles and equipment are well maintained
• Cultivate an inclusive team and learning culture

What we're looking for:

• Must be at least 18 years old
• Ability to lift up to 50 lbs
• Valid driver's licence with a clean drivers abstract
• Successful completion of criminal background check
• Enthusiasm to support and assist our customers
• Flexibility to adapt to dynamic situations in a fast-paced environment

Why you'll love it here:

• Employee discounts on awesome tech
• Competitive compensation and benefits
• Flexible schedules as per business needs
• Supportive leaders who care about you and your wellbeing
• An inclusive, fun, and supportive team who you will quickly call friends
• Training programs to build new and transferable skills and achieve certifications

Join our amazing team! We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (senior technical service representative, services team lead).

Base pay range

Hourly pay rate: $18.25 - $21.45

Pay may vary by province. Pay listed is for the location advertised.

5605 24 Street, Vernon, BC V1T 9T3

This posting is for a vacancy.