technical sales specialist

Tourtrax a division of Digital Security Concepts; Kingston; On-site; CAD 50,000 - 70,000; Full time

Job summary

A technology solutions company in Kingston is seeking a permanent Sales Consultant. The role involves estimating costs and preparing sales contracts, while also identifying potential clients and maintaining ongoing support. Candidates should have a bachelor's degree and 2 years of relevant experience, with excellent communication skills and a focus on client satisfaction. The position requires working closely in a business environment with international exposure.

Qualifications

• 2 years to less than 3 years of experience in a related field.
• Experience with e-commerce and business management.
• Proven sales experience, including trade shows and marketing.

Responsibilities

• Estimate costs of installing equipment and prepare sales contracts.
• Identify and solicit potential clients to drive business.
• Conduct sales transactions and provide ongoing support to clients.

Skills

Client focus

Excellent oral communication

Excellent written communication

Organized

Reliability

Team player

Flexibility

Initiative

Positive attitude

Efficient interpersonal skills

Education

Bachelor's degree

Tools

MS Excel

MS Office

Adobe Suite

Accounting software

Presentation software

Job description

• Work Term : Permanent
• Work Language : English
• Hours : 35 to 40 hours per week
• Education : Bachelor's degree
• Experience : 2 years to less than 3 years

Asset languages

• Chinese

Work site environment

• Business

Work setting

• Urban area
• On-site customer service
• International level
• Business services
• Sales
• Management

Tasks

• Estimate costs of installing equipment
• Estimate or quote prices, credit or contract terms, trade-in allowances, warranties and delivery dates
• Oversee the preparation of sales and orders
• Prepare sales or other contracts
• Identify and solicit potential clients
• Develop reports and proposals to illustrate benefits from use of good or service
• Deliver sales presentations
• Represent companies that export and import products or services to and from foreign countries
• Conduct sales transactions
• Prepare and administer sales contracts
• Use sales forecasting software
• Conduct sales transactions through Internet-based electronic commerce
• Estimate or quote prices, credit or contract terms, warranties and delivery dates
• Provide input into product design where goods or services must be tailored to suit client's needs
• Consult with clients after sale to provide ongoing support
• Reach to clients after sale or signed contracts to provide ongoing support
• Review and adapt information regarding product innovations, competitors and market conditions
• Train customers\' staff in the operation and maintenance of equipment
• Provide clients with presentations on the benefits and uses of goods or services
• Resolve product and service related problems
• Troubleshoot problems related to equipment
• Advertise and / or promote products, sales or services
• Provide customer service
• Maintain records and statistics
• Consult with suppliers
• Communicate technical problems, processes and solutions
• Professionalism in customer service

Computer and technology knowledge

• Presentation software
• Word processing software
• Electronic mail
• Accounting software
• Database management
• MS Access
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Word
• Adobe Suite
• Security software
• Business management software

Area of work experience

• Business administration / management

Area of specialization

• E-commerce

Sales experience

• Trade shows
• Software
• Marketing

Transportation / travel information

• Own vehicle
• Valid driver\'s licence

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Team player
• Flexibility
• Initiative
• Positive attitude

Screening questions

• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?

Support for newcomers and refugees

• Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Supports for visible minorities

• Offers mentorship programs that pair members of visible minorities with experienced employees