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A leading company in the scientific sector seeks a Sales Engineer to excel in achieving sales targets and providing expert customer support. This role combines office and fieldwork, offering a hybrid working environment. The successful candidate will possess strong interpersonal skills, a relevant degree in engineering or a related discipline, and experience in technical sales, ideally in petroleum testing. Join us to make a significant impact through exceptional service and sales performance.
Reports to: Sales and Sector Category Manager - West
Direct Reports: N/A
Location: Alberta (Hybrid)
Purpose Statement
●Consistently achieve or surpass annual sales and gross margin targets through strong performance and a focus on exceptional customer service.
●Serve as a knowledgeable resource for our Geotechnical and Petroleum testing products, with a commitment to delivering outstanding product support.
Principal Accountabilities
●Purpose & Values: Live and demonstrate the company’s purpose and values anchored around delivering an excellent customer experience with integrity, respect, and continuous improvement while fulfilling your potential.
●Shadow existing sales personnel for training and onboarding
●Meet or exceed assigned sales and gross margin targets in assigned territory
●Execute the communicated sales strategy to drive revenue growth and achieve departmental and organizational business objectives.
●Provide technical expertise to customers, addressing inquiries and offering solutions.
●Effectively communicate the technical features and benefits of products.
●Stay updated on product knowledge, industry regulations, and market trends., as well as acquire better selling skills
●Strive to implement the “Action selling" model to foster a customer-centric, Develop new customer connections, and expand the customer base.
●Reporting includes:
●Effective communication with the Sales and Sector Category Manager, other sales team members, as well as purchasing, finance, warehouse, service, and rental team members
●Demonstrated ability and willingness to learn and master internal software tools such as Business Central, QuoteWerks, and proprietary pricing systems.
●Sales and related monthly forecasting and report generation
●Strive to manage sales territory in a planned and organized manner as approved by the Sales Manager, including:
●Cultivate and maintain support and strong relationships with existing customers.
●Pipeline growth. Develop new customer connections and expand the customer base using tools such as Apollo
●Contribute to the development of strategies for market expansion and new market penetration
●Identify and explore new markets and opportunities for the company’s products.
●Learn other departments product lines to aid in cross-selling initiatives
●Strive to provide “hands-on” after-service support as needed.
●Stay informed about industry trends, technological advancements, and competitive products and opportunities to onboard new vendors
●Gather and analyze customer feedback to contribute to product and service improvement.
●Provide insights and suggestions for enhancing customer satisfaction.
Working Conditions
●Environment: Combination of office-based and work in the field, meeting clients, and attending conferences.
●Disruption to Lifestyle:Regular overnight travel required up to 30%.
Qualifications
●Education: Bachelor of Applied Science in Engineering or Technologist 3-year Degree preferably in Petroleum Engineering, chemistry or related discipline; equivalent relevant work experience will also be considered. Business Administration, Sales, Marketing, or technical discipline related to the Geotechnical industry, engineering is an advantage.
●Work Experience: 3-5 years in technical sales
●Experience with Petroleum testing instrumentation will be given preference
●Varied software experience, data acquisition, Office 365
●Interpersonal Sales Skills
●is an effective communicator
●excellent presentation skills
●effective time and organization manager
●relates well to people; builds effective and constructive relationships
●Driven for sales results; goal-driven
Key working relationships
●Provide regular updates on sales performance, challenges, and opportunities to the Sales and Sector Category Manager - West.
●Build and maintain strong Customer relationships, understanding their unique requirements and providing expert advice on instrumentation solutions.
●Collaborate with technical Sales Associates and Product Specialists to stay updated on the latest product developments, features, and applications.
●Coordinate with the Service & Warehouse team to ensure timely delivery, installation, and maintenance of instruments for customers.
●Represent Hoskin Scientific Group at Industry Events, Conferences, and Trade Shows to network with potential partners, build brand visibility, and identify new business prospects.
Working with Confidential Information
●Consistent work with confidential data (potential acquisitions, strategic planning).