Tech Sales Manager - Canada

JB Poindexter & Co; Bolton; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Technical Sales Manager to lead a team in a fast-paced environment. This role involves overseeing sales personnel, ensuring effective customer interactions, and driving continuous improvement initiatives. The ideal candidate will have a strong management background, excellent communication skills, and the ability to foster a collaborative team culture. With a commitment to quality and innovation, this company offers a unique opportunity to make a significant impact in the truck body manufacturing sector. Join a team that values integrity, results, and passion for excellence.

Benefits

Comprehensive benefits package

Group Pension Plan with Company Match

Tuition Reimbursement

Paid holidays

Increasing vacation time

Generous Discounts on Footwear, Eyewear, and Safety Equipment

Paid Job and Leadership Development training

Qualifications

• 3+ years management experience in a customer-facing environment required.
• Excellent computer and communication skills are essential.

Responsibilities

• Oversee Technical Sales Supervisors and manage performance evaluations.
• Ensure efficient response to customer inquiries and balance workloads.

Skills

Management Experience

Customer Service Skills

Computer Skills (Word, Excel, Outlook)

Communication Skills

Follow-up Skills

Education

Four-year degree

Tools

AS400

JD Edwards

Oracle

Job description

Technical Sales Manager

(Inside Sales)

Location: Bolton, ON

How You Will Make an Impact?

The Technical Sales Manager will report to the SR Director of Sales Canada and oversee Technical Sales Supervisors, Leads and Representatives and their work scheduling, job assignments, vacation schedules and conduct their performance evaluations for Morgan technical sales teams in Bolton, ON and Laval, PQ.

The Nuts and Bolts

1. Insure efficient and effective response to customer inquiries by working closely with other departments to develop a cohesive and cross-functional team.
2. Balance associate workload to minimize overtime.
3. Roll out new projects and processes in Tech Sales under the guidance of the SR Director.
4. Provide input and suggestions for continuous improvement of departmental procedures.
5. Work daily to ensure all TS personnel that are salary non-exempt have times updated through day-force.
6. Conduct TS annual performance evaluations.
7. Provide back up to SR Director when SR Director is out of the office.
8. Review and assist with month end reports including monthly budget reports and all reports that are required for Corporate Month end reporting.
9. Travel approximately 15% between Bolton, ON and Laval, PQ.
10. Other duties as assigned by the SR Director.

Required Credentials

• 3+ year previous management experience in a customer facing environment.
• 3+ years progressive truck body experience is a plus.
• Excellent computer skills, especially Word, Excel and Outlook.
• Excellent phone and communication skills.
• Ability to work overtime on a continual basis.
• Strong follow-up and follow-through skills.

Preferred Credentials

• Four-year degree, preferred.
• Bilingual in French/English preferred.
• Truck van body construction knowledge preferred.
• AS400 or JD Edwards/Oracle experience, a plus.

You Must Be Able to

Working in an office environment in a seated position a minimum of eight hours per day is required. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques required. May include lifting up to 25 pounds for files, computer printouts on occasion.

The performance of this position may occasionally require exposure to the manufacturing areas where under certain areas require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.

How We Make an Impact

As the largest truck body builder in North America, Morgan Truck Body LLC is proud to produce, deliver, and service quality products. With a foundation built on innovative design and quality construction, Morgan has experienced tremendous growth. In addition to dry freight truck bodies, Morgan specializes in satisfying unique and custom truck body needs, including electric vehicles, mobile service units, and refrigerated products, serving farmers, ranchers, contractors, landscapers, equipment and material haulers, and more!

Our shared values are the foundation upon which Morgan does business:

• Appreciating the people who make our success possible.
• Acting with integrity in all we do.
• Delivering results for our customers.
• Bringing an unbridled passion for our products.

Some of Our Total Rewards

We offer big company perks with small company culture:

• Comprehensive benefits package including Medical, Dental, Vision, and Life.
• Group Pension Plan with Company Match.
• Tuition Reimbursement.
• Paid holidays and increasing vacation time with years of service.
• Generous Footwear, Eyewear, and Safety Equipment Discount Program.
• Paid Job and Leadership Development training.

Morgan Truck Body LLC is a business unit of the J.B. Poindexter & Co., Inc. family and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial or municipal laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Whether you are just beginning your career or taking the “next step,” please visit our careers page -https://www.morgancorp.com/careers.