Technical Representative, Avionics, Customer Response Center

Bombardier Transportation GmbH; Dorval; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading aerospace company is seeking a Technical Representative in Avionics. The role involves supporting business aircraft customers by providing technical guidance, troubleshooting, and preparing reports. This opportunity requires a college diploma in aircraft maintenance (avionics), strong problem-solving skills, and both English and French communication abilities.

Benefits

Comprehensive benefits program

Retirement savings plan

Employee Assistance Program

Qualifications

• Comprehensive technical knowledge of aircraft systems.
• 5+ years experience in problem solving in aircraft maintenance.
• AME license or equivalent is an asset.

Responsibilities

• Troubleshoot and provide technical guidance on aircraft systems.
• Prepare technical reports and correspondence.
• Lead meetings to resolve aircraft service issues.

Skills

Customer Focus

Technical Knowledge

Problem Solving

English Communication

French Communication

Education

College Diploma in Aircraft Maintenance (Avionics)

Tools

MS Office Programs

Job description

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Technical Representative, Avionics, Customer Response Center

When applicable, Bombardier promotes flexible and hybrid work policies.

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Retirement savings plan
• Employee Assistance Program
• Support Business Aircraft customers and Field Service Representatives by troubleshooting, providing technical guidance and making technical recommendations on aircraft systems.
• Prepare accurate, complete and concise technical reports and correspondence.
• Lead meetings with other internal and/or external resources to resolve issues affecting the return to service of the aircraft.
How to thrive in this role?
• You have a College Diploma in Aircraft Maintenance (Avionics).
• You have comprehensive technical knowledge and experience of aircraft systems for the Challengers and the Global Express (candidates with avionics technical knowledge on other Bombardier products will also be considered)
• You have a minimum of five (5) years’ experience in problem solving in the Interior and the Green Aircraft domain.
• You are customer focused and have strong English and French communication skills (spoken and written).
• You have an AME license or equivalent (an asset).
• You must be available for off-site assignments at short notice
• You are comfortable using MS Office Programs.
• You are available to work days, evenings, nights and weekends on rotation.

Now that you can see yourself in this role, apply and join the Bombardier Team!

Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position. We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.


Job Technical Representative, Avionics, Customer Response Center

Primary Location Completion Center

Organization Aerospace Canada

Shift

Employee Status Regular

Requisition 8161 Technical Representative, Avionics, Customer Response Center