Technical Repair Engineer

Centrica; Surrey; On-site; CAD 88,000 - 102,000; Full time

Job summary

British Gas is hiring Service & Repair engineers to join our team of Gas Engineers to ensure customers receive help when needed. You will represent British Gas in customers' homes and support from managers and peers on challenging jobs across many boilers and heating systems.

Base Salary is £47,303 with uncapped OTE; £54,400 is a realistic expectation through our field reward scheme. This role focuses on delivering outstanding customer experiences on every visit.

Qualifications

• Natural focus on providing outstanding customer experience on every visit.
• 3 years' qualified experience of fault finding and diagnosis.
• Electrical knowledge on S-plan, Y-plan and combination systems.

Responsibilities

• Attend service visits and complex breakdowns as part of British Gas Service Promise.
• Represent British Gas in customers' homes with support from managers and peers.
• Work across a variety of boilers and central heating systems.

Education

ACS qualifications (CCN1, CENWAT, CKR1 & HTR1) NVQ, C&G or equivalent in plumbing or heating

Tools

Electrical knowledge

Job description

Join us, be part of more.

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We’re energisers. One team of 21,000 colleagues that’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your role:

We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas’ Service Promise! of same day fix for our customers.

Base Salary is £47,303 with uncapped OTE - £54,400 is a realistic expectation through our fantastic field reward scheme.

Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown you will be representing British Gas in the customer’s home. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and experience of working across an array of different boilers and central heating systems and manufacturers is essential.

Here’s what we’re looking for:

• A natural dedicated focus on providing outstanding customer experience on every visit

• Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1) NVQ, C&G or equivalent in plumbing or heating

• 3 year’s qualified experience of fault finding and diagnosis

• Electrical knowledge, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers