Technical Quality Coach - Vehicle Approvals

Government Recruitment Service; New Brunswick; Híbrido; CAD 79.000 - 122.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employer pension contribution

25 days annual leave

Flexible working options

Descripción de la vacante

Government Recruitment is seeking a Technical Quality Coach - Approvals to ensure DVSA vehicle approval testing meets strict standards. Role focuses on quality assurance, mentorship, and driving improvements across the approvals network.

You will work with Vehicle Services Delivery Managers and Technical Quality Leads to deliver high-quality customer outcomes, supported by civil service values and flexible working arrangements.

Responsabilidades

• Deliver quality assurance checks across vehicle approvals to ensure compliance with DVSA standards, policies and procedures.
• Provide coaching, mentoring and technical guidance to support consistent and high-quality approval decisions.
• Analyse quality data and identify trends, risks and areas for continuous improvement.
• Support appeals, complaints investigations and approval-related assurance activities.
• Support the authorisation, review and ongoing suitability of Vehicle Examination Facilities (VEFs).
• Act as a subject matter expert to drive quality improvements across the approvals network.

Descripción del empleo

Government Recruitment is seeking a Technical Quality Coach - Approvals to ensure DVSA vehicle approval testing meets strict standards. Role focuses on quality assurance, mentorship, and driving improvements across the approvals network.

You will work with Vehicle Services Delivery Managers and Technical Quality Leads to deliver high-quality customer outcomes, supported by civil service values and flexible working arrangements.