Technical Publications Manager

Tigercat Industries; Brantford; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Family-oriented culture

Profit sharing

RRSP matching

Training reimbursement

Healthcare benefits & EAP

Social events

Job summary

Tigercat Industries in Brantford, Ontario is seeking a Technical Publications Manager to bring structure, clarity, and leadership to a fast-moving product lifecycle. This onsite role focuses on ownership of all documentation and ensures accuracy across manuals, catalogs, and digital content.

You will lead a cross-functional team of writers, illustrators, and documentation specialists, modernize workflows, and collaborate with engineering, manufacturing, and service to deliver high-quality

Qualifications

• 5+ years of experience in technical writing, documentation management, or technical communications.
• Demonstrated leadership experience guiding teams or projects.
• Strong communication, coaching, and change management skills.
• Strong understanding of mechanical or industrial equipment, with the ability to interpret engineering information.
• Proficiency with modern documentation tools, platforms, and illustration applications. Experience with Paligo CMS, Adobe InDesign, SolidWorks Composer an asset.

Responsibilities

• Lead and develop a team of technical writers, illustrators, and documentation specialists.
• Assess current tools, processes, and practices to identify gaps and implement improvements.
• Modernize documentation standards, workflows, and publishing methods.
• Oversee the creation, delivery and maintenance of operator’s manuals, service manuals, parts catalogs, machine labeling artwork, safety information, and digital content for Tigercat’s full product range.
• Collaborate with engineering, manufacturing, service, and product support to gather accurate information and ensure documentation integrity.
• Implement and refine workflows, content management systems, and illustration software.
• Drive improvements in documentation processes, structure, and delivery formats, including digital and interactive content.
• Ensure compliance, consistency, and quality across all published materials.
• Manage timelines, priorities, and resources in a dynamic environment with multiple simultaneous projects.

Skills

Leadership experience

Communication

Change management

Organizational skills

Attention to detail

Tools

Paligo CMS

Adobe InDesign

SolidWorks Composer

Job description

We are looking for a Technical Publications Manager who can bring structure, clarity, and leadership to a fast-moving environment where accuracy matters, and information supports every stage of the product lifecycle. This is a role for someone who enjoys complex challenges, thrives on cross-functional collaboration, and is ready to take ownership of a critical function within a growing, high-performance company.

Join Tigercat and play a key part in delivering the information that keeps world-class machines performing at their best.

Tigercat Industries designs, manufactures and builds some of the toughest, most innovative forestry and off-road equipment in the world. If you’re ready to take on a leadership role that combines technical understanding, strategic planning, and team development, we invite you to apply!

Location: Brantford, Ontario
This is an onsite position.

Key Responsibilities

• Lead and develop a team of technical writers, illustrators, and documentation specialists.
• Assess current tools, processes, and practices to identify gaps and implement improvements.
• Modernize documentation standards, workflows, and publishing methods.
• Oversee the creation, delivery and maintenance of operator’s manuals, service manuals, parts catalogs, machine labeling artwork, safety information, and digital content for Tigercat’s full product range.
• Collaborate with engineering, manufacturing, service, and product support to gather accurate information and ensure documentation integrity.
• Implement and refine workflows, content management systems, and illustration software.
• Drive improvements in documentation processes, structure, and delivery formats, including digital and interactive content.
• Ensure compliance, consistency, and quality across all published materials.
• Manage timelines, priorities, and resources in a dynamic environment with multiple simultaneous projects.
• Manage timelines, priorities, and resources in a dynamic environment with multiple simultaneous projects.

Qualifications

• 5+ years of experience in technical writing, documentation management, or technical communications.
• Demonstrated leadership experience guiding teams or projects.
• Strong communication, coaching, and change management skills.
• Strong understanding of mechanical or industrial equipment, with the ability to interpret engineering information.
• Proficiency with modern documentation tools, platforms, and illustration applications. Experience with Paligo CMS, Adobe InDesign, SolidWorks Composer an asset.
• Exceptional organizational skills and attention to detail.
• Able to manage competing deadlines and adapt to evolving product requirements.
• Clear communication skills and a systematic, solution-oriented mindset.

What We Can Offer You

• Family-Oriented Company: Lots of social events, BBQ’s, pizza parties and more!
• Competitive Wages and Profit Sharing: In addition to competitive wages, we celebrate our financial success together through profit sharing.
• RRSP Matching Program: Retirement planning? We’ve got your back!
• Skills Development and Training Reimbursement: An opportunity to self-identify industry-related learning opportunities available for pre-approval and repayment.
• Company-Paid Healthcare Benefits and EAP: Your well-being matters. Our healthcare benefits go beyond prescriptions and medications. Take advantage of massages, physiotherapy, vision coverage and more! Plus, our Employee and Family Assistance Program (EAP) offers many exciting free programs.
• Active Social Committee: Take part in our annual family picnic, adult and children’s Christmas parties, theatre events, sporting events and tournaments, family outings, and discounted admission prices for attractions across Ontario!

We're more than just a company – we're a tight-knit family, who thrives on teamwork and is dedicated to pushing the boundaries of innovation. We believe in fostering a safe, encouraging and collaborative environment where your contributions and talents are valued and supported.

Interested in learning more? Visit our FAQ page or explore what our employees have to say by watching their Tigercat story !

Tigercat strives to create a respectful, accessible, and inclusive work environment. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview, or selection processes, please contact Human Resources for assistance. Click here to read more about Tigercat’s Accessibility Plan.