Technical Project Manager

Silk & Snow; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A home goods company in Toronto is looking for a Technical Project Manager to lead technology implementation projects across various business functions. The ideal candidate has 4-6 years of project management experience and is skilled in stakeholder management and problem-solving. This role offers competitive benefits, growth opportunities, and a supportive work environment focused on work-life balance.

Benefits

Medical, dental, and vision benefits

Paid time off

Employee discount

Free mattress and bedding after probation

Growth opportunities

Qualifications

• 4-6 years of project management experience in technology transformation.
• Experience in technical or IT implementations.
• PMP certification is a plus.

Responsibilities

• Lead planning and delivery of key business and technology initiatives.
• Drive alignment and clarity across teams.
• Build relationships with key stakeholders for project delivery.

Skills

Project management experience

Stakeholder management

Problem-solving skills

Leadership skills

Attention to detail

Adaptability

Relationship-building

Education

Bachelor's degree or equivalent experience

Job description

Silk & Snow is seeking an organized, driven, and versatile Technical Project Manager who will play a critical role in enabling key growth initiatives for the brand and directly impact the business through contribution to technical direction and execution. Our ideal candidate can guide end-to-end implementation projects and scale the project management function at Silk & Snow. This role is for someone who thrives in creating structure from ambiguity, creating clarity, and driving efficiencies across multiple cross-functional teams.

What you'll do :

Reporting to the Director of Program Management, the Technical Project Manager will support Silk & Snow's pipeline of implementation projects. You will work on the PMO team in a multi-faceted role and be responsible for delivering on the PMO's project pipeline.

Responsibilities include :

• Lead planning and delivery of key business and technology initiatives across IT, Product, Retail, Development, Marketing, Operations, and Sales.
• Lead cross-functional teams through ambiguity and shifting priorities, driving alignment and clarity.
• Influence, interact, and collaborate with various stakeholder groups; prepare and present technical reports and project presentations.
• Build relationships and maintain trust with project sponsors, senior leadership, and key stakeholders to ensure successful project delivery.
• Demonstrate strong problem-solving skills to navigate challenges during implementation and planning.
• Identify dependencies, coordinate with teams, and mitigate risks to maintain schedules.
• Develop project plans, scoping documents, and other resources to ensure successful delivery.
• Employ change control processes and governance to maintain scope, quality, and timelines.
• Maintain clear project reporting on schedule, scope, risks, and budget.
• Assist in developing and delivering best-in-class project management practices organization-wide.
• Facilitate effective meetings, status updates, and issue resolution with clear objectives and actions.

Required Qualifications :

• 4-6 years of project management experience leading medium to large-scale technology transformation, engineering, or IT projects.
• Bachelor's degree or equivalent experience with progressive responsibilities.
• Experience managing stakeholders across multiple organizations, escalating risks as needed.
• Exceptional facilitation, presentation, and leadership skills.
• Proactive mindset with a drive for continuous improvement.
• Strong relationship-building skills.
• Ability to understand and summarize complex processes efficiently.
• High team orientation, capable of leading and supporting roles.
• Organized with attention to detail, adaptable to change, and able to prioritize.
• Creative, quick thinker and problem solver.
• Ability to work under pressure with strict deadlines.
• Model operational excellence, accountability, and collaboration.
• Experience in Retail, eCommerce, and warehouse management systems.
• Experience in technical or IT implementations.
• PMP certification is a plus.

Why our team members enjoy working at Silk & Snow :

• We prioritize diversity and inclusivity.
• Growth opportunities with internal hiring focus.
• Streamlined training and ongoing support.
• Access to our LifeSpeak platform for personal and professional development.
• Competitive benefits including medical, dental, vision, paid time off.
• Employee discount, free mattress and bedding after probation.
• Opportunity to impact customers' sleep and well-being.
• Supportive work environment promoting work-life balance.
• Potential for career growth and advancement.

At Silk & Snow, we create products that turn your house into a home, offering affordable luxury with a focus on quality, manufacturing, and transparency. We are proud of our products and committed to customer satisfaction.