Technical Program Manager - AI Applications, Enterprise Intelligence

Electronic Arts (EA); Toronto; Hybrid; CAD 114,000 - 156,000; Full time

Job summary

Electronic Arts Canada is hiring a Technical Program Manager, AI Applications, to translate AI strategy into scalable programs across global teams including North America and India. You will drive end-to-end execution with robust Agile delivery, stakeholder alignment, and governance to deliver AI-driven insights and enterprise solutions.

The role requires strong leadership, cross-functional collaboration, and experience in data/AI/ML environments, with hybrid remote/in-office work in Canada.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Business, or equivalent experience.
• 5+ years of experience in technical program management supporting complex, cross-functional initiatives.
• Experience working with global teams across multiple time zones (e.g., US and India).
• Strong expertise in Agile methodologies and experience establishing effective planning and execution rhythms for technical teams.
• Experience working within data, AI/ML, analytics, or insights-driven organizations.
• Proven ability to manage capacity planning, budgets, and resourcing strategies.
• Experience driving cross-functional alignment across technical and business stakeholders and establishing scalable operating mechanisms across technical teams.
• Strong risk and issue management skills with a proactive, solution-oriented mindset.
• Excellent communication and stakeholder management skills.

Responsibilities

• You will manage end-to-end program execution, including scope definition, milestones, dependencies, risks, success measures, and delivery across AI Applications initiatives.
• You will establish and facilitate Agile and program operating rhythms for globally distributed teams, including quarterly and sprint planning, stand-ups, retrospectives, and backlog management.
• You will partner with AI Applications leadership, Engineering Operations leadership, Product Management, cross-functional teams across EI, and business stakeholders to align strategic priorities, ownership, and delivery outcomes.
• You will drive program-level planning, including capacity planning, resource allocation, OKRs, and roadmap alignment across Austin and Hyderabad teams, and contribute to annual and quarterly planning cycles and recurring leadership reporting.
• You will manage budgets, resourcing plans, and external/vendor partnerships to support program delivery.
• You will identify, track, and mitigate risks and issues, ensuring transparency and proactive resolution.
• You will provide clear, concise, and data-driven updates to leadership, surfacing progress, risks, dependencies, trade-offs, and recommendations to enable informed decision-making.
• You will identify and implement opportunities to improve program delivery and team operating practices, increasing organizational effectiveness and predictability as AI Applications scales.

Skills

Agile methodologies

Communication

Stakeholder management

Global teams coordination

Budgeting and resourcing

Education

Bachelor’s degree in Computer Science/Engineering/Business

Job description

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

The Enterprise Intelligence (EI) team harnesses the power of data to deliver transformative insights and solutions to EA game teams and players. EI teams are involved in every aspect of data, driving strategy and governance; building powerful data and AI applications; and developing personalization, experimentation, analytics tools, and more. When you join EI, you're joining a team of passionate experts working to enable more profound understanding, better ways of working, and more meaningful experiences for our players. Within EI, the AI Applications (AIA) team focuses on building and scaling AI-driven products and capabilities that unlock deeper insights, accelerate decision-making, and enable intelligent, data‑informed outcomes across EA.

As a Technical Program Manager, AI Applications, you will report to the Director, Technical Program Management – Engineering Operations. You will play a critical role in translating AI Applications strategy into execution across programs that span global teams, including Austin and Hyderabad. These initiatives focus on advancing AI/ML solutions, scaling data and insights platforms, and embedding AI capabilities into enterprise workflows.

You will operate across both program and team execution, leading Agile delivery practices while also managing cross-functional programs end‑to‑end. You will ensure alignment across stakeholders, drive execution rigor, and partner closely with AI Applications leadership to establish scalable planning, reporting, and execution practices that enable teams to deliver high‑impact AI and data solutions within the AI Applications organization.

Responsibilities

• You will manage end‑to‑end program execution, including scope definition, milestones, dependencies, risks, success measures, and delivery across AI Applications initiatives.


• You will establish and facilitate Agile and program operating rhythms for globally distributed teams, including quarterly and sprint planning, stand‑ups, retrospectives, and backlog management.


• You will partner with AI Applications leadership, Engineering Operations leadership, Product Management, cross‑functional teams across EI, and business stakeholders to align strategic priorities, ownership, and delivery outcomes.


• You will drive program‑level planning, including capacity planning, resource allocation, OKRs, and roadmap alignment across Austin and Hyderabad teams, and contribute to annual and quarterly planning cycles and recurring leadership reporting.


• You will manage budgets, resourcing plans, and external/vendor partnerships to support program delivery.


• You will identify, track, and mitigate risks and issues, ensuring transparency and proactive resolution.


• You will provide clear, concise, and data‑driven updates to leadership, surfacing progress, risks, dependencies, trade‑offs, and recommendations to enable informed decision‑making.


• You will identify and implement opportunities to improve program delivery and team operating practices, increasing organizational effectiveness and predictability as AI Applications scales.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Business, or equivalent experience.


• 5+ years of experience in technical program management supporting complex, cross‑functional initiatives.


• Experience working with global teams across multiple time zones (e.g., US and India).


• Strong expertise in Agile methodologies and experience establishing effective planning and execution rhythms for technical teams.


• Experience working within data, AI/ML, analytics, or insights‑driven organizations.


• Proven ability to manage capacity planning, budgets, and resourcing strategies.


• Experience driving cross‑functional alignment across technical and business stakeholders and establishing scalable operating mechanisms across technical teams.


• Strong risk and issue management skills with a proactive, solution‑oriented mindset.


• Excellent communication and stakeholder management skills.

This is a hybrid remote/in‑office role.

This is a newly created position.

We want to connect you with job opportunities that align with your interests, skills, and expertise. When you create an EA Careers Account and are logged into the portal, you can click “Get Recommendations” to view a curated list of job openings. These recommendations are enhanced by automated processing, including artificial intelligence, and take into account your skills and experience. However, all employment decisions are made by our hiring teams, not by automated systems.

Pay Transparency - North America

Compensation And Benefits

PAY RANGES

• British Columbia (depending on location e.g. Vancouver vs. Victoria) *$114,300 - $156,200 CAD


• Ontario *$114,300 - $148,500 CAD

Pay is just one part of the overall compensation at EA.

For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top‑up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full‑time employees. Certain roles may also be eligible for bonus and other incentive programs.

This role is for an existing vacancy.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well‑being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.