Technical Program Manager

Socket.dev; Toronto; On-site; CAD 103,000 - 137,000; Full time

Job summary

eBay is seeking an experienced Technical Program Manager to join the Live organization, driving cross-functional programs across Product, Engineering, Design, Data Science, Operations, and Business teams. You will own end-to-end delivery, manage dependencies, and maintain alignment with business goals in a fast-paced setting.

The role requires 5+ years of leading technical programs, strong Agile governance, and deep technical acumen.

Qualifications

• Bachelor’s degree or equivalent practical experience in a related field.
• 5+ years leading cross-functional technical programs in product and technology organizations.
• Proven track record delivering end-to-end programs from concept through launch.

Responsibilities

• Lead end-to-end delivery of medium to large cross-functional programs across Product, Engineering, Design, Operations, and Business.
• Engage engineering partners in technical discussions, architecture conversations, and release planning.
• Define timelines, milestones, dependencies, and maintain execution momentum across teams.
• Align product requirements with business goals and maintain roadmaps and documentation.
• Identify process improvements and drive scalable operational efficiencies across the organization.
• Own program reporting, dashboards, risk registers, and dependency tracking.

Skills

Cross-functional leadership

Strategic thinking

Data-driven decision making

Stakeholder management

Adaptability

Education

Bachelor’s degree in Computer Science, Engineering, Business, or related field

Tools

Jira

Airtable

Confluence

Google Workspace

ChatGPT Enterprise

Gemini

Glean

NotebookLM

Claude

Job description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

We are looking for an experienced Technical Program Manager to join the high-growth eBay Live organization - one of eBay's top strategic priorities - helping scale a new and innovative interactive shopping experience for our global customers.

In this role, you will own delivery of cross-functional programs across eBay Live, partnering with Engineering, Product, Design, Data Science, Operations, and Business teams to drive execution, manage dependencies, and maintain alignment.

The ideal candidate operates independently, brings strong technical acumen and strategic thinking, and has a proven track record of delivering medium to large complexity programs in fast-paced, ambiguous environments.

Scope of Ownership and Impact

• Lead one or more projects with medium to large complexity.
• Operates independently within function and with guidance to contribute to a larger program.

What You Will Accomplish

• Drive end-to-end delivery of medium to large cross-functional programs, owning scope, timelines, risks, and outcomes across Product, Engineering, Design, Operations, and Business teams.
• Engage engineering partners in technical discussions, architecture conversations, and release planning to support successful program delivery.
• Lead planning for assigned programs; define timelines, milestones, and dependencies while coordinating cross-functional teams to maintain execution momentum.
• Align technical execution with business goals; define and track product requirements, prioritize based on impact and dependencies, and maintain documentation and roadmaps.
• Identify and implement process improvements; drive best practice adoption and introduce scalable operational efficiencies across the organization.
• Own program reporting - status dashboards, risk registers, dependency tracking, and mitigation plans - to ensure proactive stakeholder visibility and decision-making.
• Apply strategic thinking to connect execution to program intent; anticipate risks and blockers and proactively drive course corrections.
• Communicate with clarity and confidence across audiences; lead cross-functional meetings, use structured storytelling to build alignment, and deliver data-driven updates that surface risks and decisions.
• Drive cross-functional alignment; bring the right stakeholders together, navigate conflict constructively, and build trust through consistent follow-through.
• Anchor programs to measurable customer and business outcomes; use data and feedback loops to validate value and challenge plans that deliver output without impact.
• Champion user value in prioritization; model eBay's values and contribute actively to the TPM craft and community.

What You Will Bring

• Bachelor's degree in Computer Science, Engineering, Business, or a related field, or equivalent practical experience.
• 5+ years leading cross-functional technical programs in product and technology organizations.
• Proven track record delivering programs end-to-end - concept through launch - with strong program planning, risk management, dependency management, and release coordination skills.
• Solid understanding of system design and technical trade-offs; ability to engage credibly with engineering partners and bridge technical and business perspectives.
• Deep expertise in Agile methodologies, program governance, risk management, and operational excellence.
• Practitioner-level experience with AI and GenAI tools (ChatGPT Enterprise, Gemini, Glean, NotebookLM, Claude) and workflow automation platforms to drive productivity at scale.
• Advanced proficiency with Jira, Airtable, Confluence, and Google Workspace; proven ability to build dashboards, reports, and decision-enabling workflows.
• Strong analytical mindset; leverages data and metrics to drive decisions, validate outcomes, and identify improvement opportunities.
• Sound judgment in escalating issues and adapting to shifting priorities; proven stakeholder management and influence skills across multiple organizational levels.
• Demonstrated ability to thrive in fast-paced, ambiguous environments where adaptability, ownership, and strategic thinking drive success.

Additional Details

The base pay range for this position is expected in the range below:

C$102,800 - C$137,200

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including RRSP eligibility, various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

This job posting relates to an existing vacancy within eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [e-mail]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.

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