Lead Product Program Manager

eBay; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

eBay is seeking a Lead Product Program Manager in Toronto, Ontario to drive impactful cross-functional programs. This role focuses on enhancing seller and buyer experiences, shipping capabilities, and driving marketplace growth.

The ideal candidate will have over 7 years of program management experience with a background in e-commerce or consumer technology. Strong communication and technical skills are essential for connecting strategy with execution in a dynamic, global environment.

Qualifications

• 7+ years of program management experience leading large-scale product programs.
• Hands‑on involvement in large‑scale product integrations and platform evolution.
• Deep understanding of product development lifecycles and program governance.

Responsibilities

• Drive strategic cross-functional programs spanning marketplace growth.
• Maintain momentum on complex initiatives by defining plans and aligning stakeholders.
• Lead steering committees and executive communications related to program outcomes.

Skills

Program management experience

E-commerce background

Strong product and technical proficiency

Communication and influencing skills

Job description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About The Team And Role

Every day, millions of people come to eBay to discover unique inventory, grow businesses, find value, and connect through commerce. Delivering those experiences requires coordination across the products, platforms, operations, policies, and teams that support each stage of the buying, selling, and shipping journey.

We’re looking for a Lead Product Program Manager to drive high-impact, cross-functional programs across key areas of the marketplace. This role will focus on initiatives that span seller and buyer experiences, shipping capabilities, platform integration, compliance workflows, and marketplace growth.

In this role, you’ll work closely with Product, Engineering, Operations, Support, Compliance, and regional partners to bring structure to complex work, align teams around shared priorities, and move critical programs from planning through delivery. You’ll help connect strategy with execution across a large, global organization while driving outcomes that improve the eBay marketplace for customers. While technical fluency is important, this role focuses on product delivery, organizational alignment, and business outcomes rather than technical ownership.

What You Will Accomplish

• Drive strategic cross-functional programs spanning marketplace growth, seller and buyer experiences, shipping capabilities, and global commerce initiatives.
• Bring structure and momentum to complex initiatives by defining plans, aligning stakeholders, and driving decisions that keep work moving forward.
• Partner with Product and Engineering leaders to connect roadmap priorities with delivery plans, sequencing, and execution strategy.
• Build scalable planning, dependency management, launch readiness, executive reporting and communication practices that improve execution across multiple teams.
• Manage dependencies and tradeoffs across products, platforms, functions, regions, and time zones.
• Identify risks early, navigate obstacles, and keep complex initiatives moving forward when priorities, timelines, or requirements shift.
• Lead steering committees and executive communications, including leadership updates, recommendations, narratives, and decision materials.
• Identify opportunities to improve planning, launch execution, and operational effectiveness across product and platform initiatives.

What You Will Bring

• 7+ years of program management experience leading large-scale product or technology programs and driving multi-quarter or multi-year initiatives across Product, Engineering, Operations, and business partners.
• Background in e-commerce, marketplaces, consumer technology, logistics, trust, compliance, or large-scale platform ecosystems.
• Hands‑on involvement in large‑scale product integrations, platform evolution, operating model change, or multi‑team product expansion.
• Strong product and technical proficiency, including software delivery, APIs, platform dependencies, system capabilities, and architectural tradeoffs.
• Deep understanding of product development lifecycles, planning processes, and program governance.
• Experience designing and implementing scalable operating rhythms, planning mechanisms, Program ownership across several teams, and decision‑making frameworks.
• Success working across distributed teams, global partners, and multiple time zones, with strong executive communication and influencing skills.

Additional Details

This job posting relates to an existing vacancy within eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [e-mail]. We will make every effort to respond to your request for accommodation as soon as possible.