Technical Platform Engineering Lead

Manulife; Old Toronto; Hybrid; CAD 110,000 - 206,000; Full time

Job summary

A leading company in financial services is seeking a Technical Platform Engineering Lead to guide their platform engineering team. This role requires expertise in Agile methodologies, technical insight in cloud services, and strong leadership skills. The successful candidate will lead Scrum ceremonies, mentor team members, and drive technical migrations, contributing to innovative technology solutions that enhance customer value.

Benefits

Health Benefits

Flexible Work Policies

Professional Development Opportunities

Qualifications

• 5+ years of experience as a Scrum Master in an Agile environment.
• Certified Scrum Master (CSM) or equivalent Agile certification.

Responsibilities

• Lead all Scrum ceremonies and ensure adherence to Scrum principles.
• Mentor team members on Agile methodologies and foster a culture of improvement.
• Drive technical migrations and provide insights for platform engineering.

Skills

Agile

Coaching

Communication

Problem Solving

Education

Bachelor's degree in Computer Science

Tools

Jira

Confluence

PowerBI

Job description

Manulife Global Wealth & Asset Management is looking for a Technical Platform Engineering Lead who excels in dynamic, fast-paced settings to become part of our platform engineering team. Positioned at the core of our technology strategy, our team is dedicated to developing robust, scalable, and efficient platforms that fuel our products and services. In this role, you will be instrumental in delivering innovative technology solutions by guiding agile processes and fostering continuous improvement. Success in this position requires a combination of agile expertise, technical insight, and outstanding interpersonal skills to empower our platform engineering team.

Position Overview:

As a Technical Platform Engineering Lead, you will guide our platform engineering team in adhering to agile principles and practices while fostering an environment of collaboration and innovation. Your technical capability in cloud services, infrastructure-as-code, and automation tools for CI/CD, will be crucial in facilitating the development and deployment of our scalable solutions. You will also support the team in handling delivery and ensure seamless operations for our globally deployed Kubernetes and API platforms.

Key Responsibilities:

• Facilitation:

• Lead all Scrum ceremonies, including daily stand-ups, sprint planning, reviews, and retrospectives.

• Ensure adherence to Scrum principles, promoting self-organization and cross-functionality.

• Coaching & Mentoring:

• Mentor team members on Agile methodologies, fostering a culture of continuous improvement.

• Provide feedback and guidance to support team development and collaboration.

• Impediment Removal:

• Proactively identify and remove obstacles that hinder team progress.

• Collaborate with Scrum Masters, Product Owners, and partners to resolve issues and ensure resource availability.

• Collaboration & Communication:

• Act as the intermediary between the development team and collaborators to ensure priorities are aligned and to translate technical results into actionable insights and work.

• Facilitate effective communication within and outside the team, maintaining a well-prioritized Product Backlog.

• Performance Tracking:

• Supervise and report on team performance metrics, including velocity and burndown charts.

• Find opportunities for process improvements and implement changes to enhance productivity.

• Agile Advocacy:

• Champion Agile principles and practices across the organization.

• Engage with the Agile community to share knowledge and stay informed about industry trends.

• Technical Migration :

• Drive the planning across technical teams to support migration and adoption of hosting applications on modern platforms, such as implementing containerization and automated pipelines to enable migrating applications hosted on virtual machines to AKS.

• Leading and handling technical migrations, translating technical outcomes into actionable insights and deliverables.

• Technical Insights:

• Demonstrate your technical experience in software development, automation tools, and cloud infrastructure to guide platform engineering efforts.

• Provide insights for implementing standard methodologies for platform engineering, cloud networking, and software engineering principles.

How You Will Create Impact:

This role reports to our AVP, Platform Engineering and directly contributes to delivering impactful features that provide value to our customers.

Required Qualifications:

• Bachelor's degree in Computer Science, Engineering, Business, or a related field; or equivalent experience.

• 5+ years of experience as a Scrum Master in an Agile environment.

• Certified Scrum Master (CSM) or equivalent Agile certification.

• Strong understanding of Agile principles, practices, and frameworks (e.g., Scrum, Kanban).

• Excellent facilitation, coaching, and mentoring skills.

• Strong problem-solving and conflict resolution abilities.

• Exceptional communication and social skills.

• Experience planning technical migrations and handling delivery dependencies across technical teams.

• Technical background with previous experience delivering mission critical platform solutions.

Preferred Qualifications:

• Familiarity with Kubernetes and API platform architecture, engineering, and operations.

• Advanced proficiency with Agile project management tools (e.g., Jira, Confluence, PowerBI).

• Advanced Agile certifications (e.g., Certified Scrum Professional, SAFe Scrum Master).

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

Values-first culture: We lead with our Values every day and bring them to life together.

Boundless opportunity: We create opportunities to learn and grow at every stage of your career.

Continuous innovation : We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship: We build a business that benefits all partners and has a positive social and environmental impact.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [e-mail] .

Referenced Salary Location

Toronto, Ontario

Modalidades de Trabajo

Híbrido

Salary range is expected to be between

$110,530.00 CAD - $205,270.00 CAD

Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con [e-mail] para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.

Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con [e-mail] para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.