Technical Key Account Manager for eCommerce solutions

scandiweb; North Glengarry; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading eCommerce solutions company is seeking a Technical Key Account Manager to drive client relationships in North Glengarry. The role requires hands-on eCommerce experience and knowledge of web development methodologies. Candidates should be self-motivated, possess strong communication skills, and be willing to learn new systems. The position offers competitive compensation, substantial bonuses, and travel opportunities.

Benefits

Core health insurance coverage

Competitive salary

Training and certification support

Exciting travel opportunities

Sports bonuses

Qualifications

• Solid knowledge of eCommerce components and structure.
• Ability to learn new frameworks and obtain certifications.
• Experience in developing strategic account plans and sales activities.

Responsibilities

• Understand customers' needs and build relationships.
• Develop strategic account plans and collaborate with teams.
• Drive sales growth through upselling and cross-selling.
• Lead daily sales activities and prepare new offers.
• Occasionally travel to engage with potential clients.
• Develop cross-disciplinary expertise in eCommerce.

Skills

Hands-on eCommerce experience

Web development methodologies

Strong communication skills in English

Tools

Magento/Adobe Commerce

Shopify

Akeneo

PimCore

Job description

Overview

Department: Business Development

Employment Type: Full Time

Location: Baltics

Compensation: €2,500 - €3,200 / month

Description: For every person joining us for any position, there is a path and an opportunity to reach an executive role and become a company partner.

Author: Antons Sapriko, Company Founder

Here is a video story of a colleague who joined the Key Account Manager team: Laura Balode, Gaining experience and becoming an eCommerce expert Key Account Manager. Latvia

How to become a Technical Key Account Manager at scandiweb eCommerce Expert Team?

We are a very inclusive company with colleagues from over 30 countries across all continents. Our ratio of females is among the highest in the industry. We welcome people from all walks of life who can complete a test by showing their skill and knowledge. While solid proven previous experience in eCommerce integrations and solutions, and web development methodologies is expected in this role, we value your ability to deliver results starting from the test task, and your enthusiasm and openness to embrace new knowledge and processes. Continuous learning and acting on feedback are among our core organizational values.

What do we expect from you?

The core prior experience we are looking for is hands-on eCommerce and solid knowledge of web development methodologies. Whether as a Project Manager, Digital Marketer, B2B Sales Specialist, or Business Developer with fluent English.

Familiarity with platforms such as Magento/Adobe Commerce, Shopify, Akeneo, or PimCore is highly recommended and a significant advantage, as these are systems you will frequently encounter and work with. It is important to have a technical understanding of eCommerce components and structure. Scandiweb is seeking a self-motivated individual who is driven by achieving results and strongly desires to succeed. Strong communication skills are essential, with confident skills in English and the ability to express oneself well in written, verbal, and presentation formats. Additionally, the ability to learn new frameworks, and systems, and obtain certifications is important in this role.

Responsibilities

• Understand scandiweb's customers and identify their needs and pain points; build and maintain strong client relationships; drive sales growth through upselling and cross-selling services.
• Develop strategic account plans, monitor performance metrics, and collaborate with internal teams to ensure client satisfaction and retention; stay informed about industry trends and market conditions.
• Grow portfolio by working with inbound leads, researching networks, ecosystems, companies, industries, and individuals to uncover business objectives and opportunities; build relationships with new customers, including CTOs and CEOs of top accounts.
• Lead daily sales activities, prepare new offers, and engage potential clients through calls; participate in all stages of the sales process for inbound and outbound leads from initial contact to solutioning.
• Occasionally travel to Europe, the Middle East, and the US to engage with potential clients and establish connections; prepare compelling presentations and proposals tailored to client needs.
• Develop as a well-rounded professional by gaining cross-disciplinary expertise and staying updated on industry trends to excel as an eCommerce expert.

Qualifications

• Hands-on eCommerce experience and solid knowledge of web development methodologies.
• Familiarity with Magento/Adobe Commerce, Shopify, Akeneo, or PimCore is highly recommended.
• Technical understanding of eCommerce components and structure.
• Strong communication skills in English (written, verbal, and presentation).
• Ability to learn new frameworks and systems and obtain certifications.

Compensation and Benefits

• Competitive starting salary relative to the market
• Valuable eCommerce experience at the industry leader scandiweb
• Substantial monetary bonuses based on successful lead conversion to client
• Exciting travel opportunities
• Support for hardware upgrades
• Core health insurance coverage and sports bonuses
• A diverse multinational team of experts to learn from
• Company-covered training and certification
• Legendary online and onsite events to celebrate our success together

Next steps

• Apply and fill in the application form
• Receive the test task and complete it

What people who joined the Key Account Management team want to share

“My journey with scandiweb started unexpectedly and out of curiosity. I saw an ad for a Junior Project Manager position and since I was somehow in IT but with little experience, I decided to try it out. It was a huge surprise to receive an offer and make it all happen.”

“The best things I have learned and gained thanks to scandiweb? Self-confidence and believing in my experience. They allowed me to grow within my own pace and gave me an enormous amount of trust. The freedom of being able to work within your own frames makes you feel like the processes are not there!”

Dominika Plata, Key Account Manager from Poland. Joined the company 4/3/2023.

“I was looking for a company working in a variety of technologies and frameworks related to eCommerce, and scandiweb was the best suitable for this. I had the opportunity to lead the project discovery calls with the client to finalize the requirements, analyze and document the proposed implementation, and provide a project work estimate.”

Anup Wankhede, Key Account Manager from India. Joined the company 10/30/2023.