Technical Inside Sales Representative (Maple Ridge BC)

Orica; Maple Ridge; Hybrid; CAD 63,000 - 75,000; Full time

Job summary

Orica is seeking an Inside Technical Sales Representative for its Digital Solutions team in Maple Ridge, BC. The role involves customer relationship management, consultative sales, and collaboration with technical teams to deliver tailored solutions. Successful candidates will have a strong sales background, ideally in the civil construction market, and technical expertise in using Salesforce and Epicor systems. Enjoy a competitive salary, benefits, and a flexible work schedule with potential for growth in a leading global company.

Benefits

Orica Incentive program (bonus)

RRSP matching after one year

Extended health care

Dental care

Vision care

Employee assistance program

Life insurance

Paid time off

Qualifications

• 2+ years of experience in Inside Technical Sales or related sales experience.
• Familiarity with Public Tender Process would be an asset.
• Experience in Civil Construction Market would be an asset.

Responsibilities

• Maintain relationships with customers to ensure exceptional service.
• Assist customers through a consultative sales process.
• Create quotes and orders for a seamless customer experience.

Skills

Customer relations

Consultative sales

Networking

Time management

Education

Diploma or Degree in Civil Engineering/Geotechnical Engineering or Civil Technology

Tools

Salesforce.com

Epicor ERP

Job description

About Orica

At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world.

It’s an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.

About The Role – Inside Technical Sales Representative (Maple Ridge BC)

We are excited to announce an opportunity for a Technical Inside Sales representative with the Orica Digital Solutions team.

If you enjoy a fast-paced environment that works with many departments, this could be a fit for you. This essential role supports the sales function to provide high quality and timely customer service.

What you will be doing

• Maintain working relationships with existing customers to ensure they receive exceptional service and support when they submit an enquiry
• Assist our customers through a consultative sales process to ensure we provide the customer with the correct solutions by utilizing technical acumen of Terra Insights solutions
• Partners with technical solutioning team members to determine technical requirements and considerations
• Create quotes and orders, coordinate with production team and shipping team to ensure our customers have a positive and seamless experience with Terra Insights
• Use consultative sales skills to identify future sales opportunities
• Qualify incoming calls to prospect for further sales opportunities
• Support regional Business Development Managers
• Consistent use of Salesforce/Epicor for recording customer transactions, correspondence, and future opportunities pipeline
• Work within framework of our quality management system ISO 9001
• Other duties as assigned by management

What you will bring

• Previous experience in inside technical sales, or related sales experience
• Experience with Salesforce.com CRM system
• Experience in Civil Construction Market would be an asset
• Familiarity with Public Tender Process would be an asset
• Marketing experience would be an asset

Proven Skills / Experience
• Experience with Epicor ERP Systems or similar ERP Software
• Proven ability in maintaining positive customer relations, networking, and account strategy management
• Experience working independently, as well as in collaboration with team members
• Strong Organizational and Time-Management skills with a proven ability to multi-task and work autonomously
• Good judgment coupled with the ability to set clear expectations to distributors and customers and make sound decisions

Software Skills
• Salesforce.com CRM system
• Epicor ERP Systems or similar ERP Software

Role dimensions

• Location: Maple Ridge, BC
• Work Schedule: Monday through Friday 3 days per week / 2 days remote
• Travel: none
• Interactions: multiple departments and clientele
• Language: Conversational English

Your qualifications

• 2+ years of experience in Inside Technical Sales, or related sales experience in client/customer service
• Diploma or Degree in Civil Engineering/Geotechnical Engineering, or Civil Technology would be an asset

How you shape and influence others

* Demonstrates courage, resilience and flexibility
* Strong reputation for integrity, ethics, personal values and solid character
* Strong stakeholder management, interpersonal & communication skills
* Self-aware and open to feedback
* Work effectively across business unit
* High level decision making ability
* Able to manage multiple tasks within deadlines and work independently

What we offer

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

Compensation

• Salary Range $63,000 - $75,000 CAD
• Eligible for Sales incentive plan

(Salary to be determined by the applicant’s experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)

Benefits (Full Time Employees)

• Orica Incentive program (bonus)
• RRSP matching after one year
• Company events
• Extended health care
• Dental care
• Vision care
• Employee assistance program
• Life insurance
• Paid time off

We respect and value all

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.

We have been made aware that some individuals have received scam emails which include false and invalid offers of employment from Orica. Please note that Orica will not offer employment to any candidate without first undertaking a formal application and recruitment process. All candidates are required to actively participate in the recruitment process applicable to the specific role and location where the role is based, prior to any offer of employment being made.