Technical Inside Sales - Commercial & Industrial Boiler

Tundra Process Solutions Ltd.; Edmonton; On-site; CAD 80,000 - 110,000; Full time

Job summary

Tundra Process Solutions Ltd. is looking for an Inside Technical Sales professional in Edmonton focused on Commercial & Industrial Boiler Products. The ideal candidate has extensive inside sales experience, strong technical knowledge, and is customer-oriented. This role involves ensuring customer satisfaction and communicating technical solutions effectively.

Benefits

Competitive health and dental benefits

Defined Contribution Pension Plan

Health Spending Account

Exclusive discounts with various manufacturers and service providers

Award-Winning Health and Wellness Program

Qualifications

• 3 to 5 years’ experience in Inside Sales in a technical role.
• Ability to size, select and supply equipment for Boiler Products.
• Excellent written and verbal communication skills in English.

Responsibilities

• Manage Inside Sales for Commercial & Industrial Boiler Products.
• Build and maintain long-term customer relationships.
• Prepare and present technical sales presentations.

Skills

Communication

Customer Service

Technical Knowledge

Education

Technical Diploma from a recognized post-secondary institution

Tools

Microsoft Office Products

ERP System

Drafting Programs (CAD)

Job description

Technical Inside Sales - Commercial & Industrial Boiler

Tundra has an opening for anInside Technical Sales, Commercial & Industrial Boiler Products role, based in Edmonton, AB. The successful candidate will be a technical applications professional who reflects our corporate commitment to being responsive to our customers’ unique needs. The successful individual will have a track record of commercial and industrial boiler inside sales experience and a solid reputation for building long term relationships. They thrive in an environment that is client-focused and is skillful at maintaining a high degree of contact with customers through the order cycle.

The Role

• Inside Sales in a technical role focused on Commercial & Industrial Boiler Products.
• Can easily communicate clearly and politely over the phone.
• Is motivated by providing custom solutions to meet customer needs and works eagerly to attain the maximum potential in each and every customer interaction.
• Builds knowledge base through taking personal initiative and has the aptitude to be able to clearly communicate the technical solution to the customer.
• Displays an outgoing personality and easily initiates conversations with clients.
• Is comfortable with preparing and presenting technical sales presentations to new and existing clients.
• Can liaise with manufacturing to ensure the customer needs are being met.
• Shows the ability to adapt and can think on their feet while overcoming customer objections or sourcing out the best solution for a technical requirement.
• Displays an assertive but collaborative approach to sales.
• Receives client orders for products and accurately communicates orders to the appropriate departments.
• Communicates with cross functional departments to ensure complete customer satisfaction.

The Candidate

• Minimum 3 to 5 years’ experience in Inside Sales in a technical role focused on Commercial & Industrial Boiler Products.
• Ability to size, select and supply equipment to support all Commercial & Industrial Boiler Products.
• Ability to size, select and supply equipment to support all Boiler Parts.
• Previous Experience with Cleaver-Brooks Boilers would be an asset.
• Technical Diploma from a recognized post-secondary institution required.
• Power Engineering would be considered an asset.
• Experience with water treatment / HVAC would be considered an asset.
• Excellent communication skills, both written and verbal, are mandatory in English.
• Proficient in working with an ERP System
• Proficient in Microsoft Office Products (Word, Excel, Teams, Outlook).
• Experience in Drafting Programs including CAD would be an asset.
• Must be legally eligible to work in Canada.

The Company

Our BIG goal is to be the most trusted supplier of industrial process equipment in Western Canada – and we believe that we have the best people, manufacturing partners, products, and capabilities to get us there!We aim to live each day by our Tundra/WajaxCore Values of 'Learning Matters', 'Safety, No Shortcuts', 'Teamwork, and'Give Back'.

Tundra offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional perks.

Highlights include:

• Competitive health and dental benefits with 100% employer paid premiums (no waiting period for eligibility).
• Defined Contribution Pension Plan with 3.5% of total compensation matched by employer (no waiting period for eligibility).
• Health Spending Account.
• Wajax led e-learning, and product training through industry leading manufacturers.
• Exclusive discounts through Wajax with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, group mortgage rates, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
• Philanthropic focus in the communities with charities such as Kids Cancer Care Foundation, The Ride to Conquer Cancer, and Canadian Blood Services.
• Award-Winning Health and Wellness Program.