Technical Editor

Ciena; Ottawa; On-site; CAD 98,000 - 156,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Employee stock purchase program

Paid holidays

Paid sick leave

Vacation time

Job summary

Ciena, a global technology leader, seeks a Technical Editor to ensure clarity, consistency, and accuracy across B2B marketing content. You will edit diverse assets—from data sheets to web pages—collaborating with Subject Matter Experts, content strategists, and cross-functional partners.

You’ll drive editorial quality, governance, and structure while staying abreast of trends in technical writing and AI-enabled editorial practices, supporting efficient content delivery across channels.

Qualifications

• Bachelor’s degree in English, Communications, Writing, or a related field.
• 8+ years of professional editing and writing experience, preferably in technical fields.
• Excellent written and verbal communication/presentation skills.
• Strong understanding of marketing content, from high-level brand messaging to product- and solution-oriented communications.
• Strong attention to detail, quality assurance, and brand governance.
• Ability to collaborate effectively and build consensus across cross-functional global teams.
• Strong organizational skills and ability to manage multiple projects and deadlines simultaneously.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, Outlook, and SharePoint.

Responsibilities

• Review and edit marketing assets to improve quality, clarity, consistency, accuracy, and flow.
• Correct spelling, grammar, usage, and mechanics while ensuring adherence to editorial style and brand guidelines.
• Work with Brand, Legal, Portfolio Marketing, Communications, and other stakeholders to ensure marketing assets meet internal standards for publishing.
• Provide recommendations on asset structure, organization, tone, and format to help authors strengthen content effectiveness.
• Apply editorial judgment across product-, solution-, and technology-oriented communications.
• Stay current on developments in technical writing, editing, publishing, and AI-enabled editorial practices.
• Manage editorial tasks and information flow using Optimizely.

Skills

Editing

Writing

Communication

Collaboration

Project management

Education

Bachelor’s degree in English, Communications, Writing, or related field

Tools

Microsoft Office

SharePoint

Optimizely

Job description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

The Technical Editor supports Ciena’s Editorial Team by providing editorial review, guidance, and quality assurance for high-quality B2B marketing content. The role edits long-form and short-form content across a wide range of formats—including data sheets, white papers, brochures, articles, web pages, emails, videos, presentations, banner ads, and digital and physical event assets to ensure clarity, consistency, accuracy, and alignment with Ciena’s editorial style and brand guidelines. Working closely with subject matter experts, content strategists, and cross-functional partners, the Technical Editor helps strengthen content quality, improve asset structure and flow, and support efficient content delivery across channels.

How You Will Make An Impact

• Review and edit marketing assets to improve quality, clarity, consistency, accuracy, and flow
• Correct spelling, grammar, usage, and mechanics while ensuring adherence to Ciena’s editorial style and brand guidelines
• Work with Brand, Legal, Portfolio Marketing, Communications, and other stakeholders to ensure marketing assets meet internal standards for publishing
• Provide recommendations on asset structure, organization, tone, and format to help authors strengthen content effectiveness
• Apply editorial judgment across product-, solution-, and technology-oriented communications
• Stay current on developments in technical writing, editing, publishing, and AI-enabled editorial practices
• Manage editorial tasks and information flow using Optimizely

What Success Looks Like

• Consistent delivery of clear, accurate, high-quality, on-brand marketing content across formats and channels
• Strong adherence to editorial style, brand guidelines, and internal publishing standards
• Improved content quality, structure, and readability through thoughtful editorial guidance
• Positive collaboration with subject matter experts and cross-functional stakeholders
• Effective management of editorial workflows, priorities, and deadlines across multiple projects

The must haves

• Bachelor’s degree in English, Communications, Writing, or a related field
• 8+ years of professional editing and writing experience, preferably in technical fields
• Excellent written and verbal communication/presentation skills
• Strong understanding of marketing content, from high-level brand messaging to product- and solution-oriented communications
• Strong attention to detail, quality assurance, and brand governance
• Ability to collaborate effectively and build consensus across cross-functional global teams
• Strong organizational skills and ability to manage multiple projects and deadlines simultaneously
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, Outlook, and SharePoint

Nice to have

• Experience working in a technology, telecommunications, or B2B environment
• Familiarity with Ciena’s industry, solutions, and competitive landscape
• Experience with content operations platforms such as Optimizely

Pay range: USD 89,900 to 143,000

CAD 97,900 to 156,000

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.