Technical Counselor, Data and Ai

Info-Tech Research Group; Toronto, London, Calgary, Vancouver; Hybrid; CAD 140,000 - 230,000; Full time

Job summary

Info-Tech Research Group in Canada is seeking a Technical Counselor to advise Data and AI leaders, helping them optimize practices, improve decision making, mitigate risk, and advance toward professional excellence.

The role serves 18-20 clients annually, guiding them with confidential, high-level counsel and collaborating with Sales and Account Directors to align strategy with client objectives; travel is ~25% and TN1 visa eligibility may be required.

Qualifications

• Minimum 15 years of IT leadership experience in multiple organizations with focus on Data and Artificial Intelligence.
• Experience with agentic AI frameworks, AI governance, AI use cases, MLOps/AIOps, IT/OT, IIoT, data platforms and analytics.
• Strong people relationship skills, customer service focus, and ability to coordinate complex service delivery.

Responsibilities

• Provide Technical Counsel and oversight to 18-20 clients within any 12-month period.
• Participate in value-based client conversations and create new methods for client success.
• Deliver confidential advising in-person, by phone, and via video conferencing.
• Evaluate members' needs and develop strategy/work plans.
• Engage in ongoing professional development and share thought leadership.

Skills

IT leadership

Data & AI

Executive communication

Stakeholder management

Travel readiness

TN1 visa eligibility

Job description

We are seeking a Technical Counselor to advise, guide and provide insights to Data and Artificial Intelligence Leaders. The main objective is to assist these leaders in delivering improved results by optimizing their practice and general decision making, mitigating risk, and addressing the struggles and challenges they face on the path to professional excellence.

Responsibilities

• Provide Technical Counsel and oversight exclusively to 18-20 clients within any 12-month period cultivated or assigned
• Ability to participate in unstructured value-based client conversations and create new methods for a client's success
• Provide confidential and professional advising to our members in-person, telephonically, as well as digitally through Video Conferencing
• Evaluate members' needs and work with them to set objectives and develop a strategy/work plan within the terms and conditions of the members' agreement.
• Embrace Info-Tech Research Group culture of continuous learning by participating in on-going self and industry development activities.
• Provide proactive thought leadership and new ideas not "asked for" on behalf of the client's membership
• Participate in regular communication / support / education and participation with Sales Leadership and Account Directors to account planning and support efforts
• Leverage ITRG and 3rd party assets to deliver on promises within the memberships
• Diagnose member value expectations pain points and connect them with appropriate Info-Tech Research Group product solutions
• Build strong relationships with the client's peers and important stakeholders to provide experiences that are tailored to the client's objectives and culture.

Experience

• Possess a minimum of 15 years of professional IT experiences at multiple organizations at leadership positions in Data and Artificial Intelligence.
• Acquired experience in five or more of the following areas:
• Agentic AI frameworks
• AI Technology Selection
• AI Governance
• AI Use Cases
• MLOps/AIOps
• IT/OT
• IIoT
• Data Lakehouse/Big Data/Data Warehousing
• Analytics
• Solid people relationship skills; operational and systems development skills
• Ability to coordinate complex service delivery models and respond to diverse needs of a variety of key-stakeholders
• Exceptional customer service focus, high professionalism and adherence to ethical principles of conduct
• Strong communication and organizational skills, self-starter
• Ability to adhere to members and Info-Tech Research Group core value as a trusted executive
• Strong verbal, written, facilitation and presentation skills
• Bilingual proficiency in French, Spanish or German is good to have to support our diverse client base across North America and globally.
• Ability to travel approx. 25% of the time, as needed and obtain a TN1 Visa

Info-Tech Research Group of companies

is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.