Technical Consultant—North America

Nue.io Careers; Toronto; Remote; CAD 115,000 - 145,000; Full time

Job summary

A leading tech firm in Canada is seeking a Technical Consultant to lead customer implementations and provide technical expertise on the Nue platform. Candidates should have 3-5 years of experience in software solutions, especially in Billing, CRM, or ERP. This role offers a competitive salary, collaboration with cross-functional teams, and the opportunity to work in an innovative startup environment.

Benefits

Opportunity to shape tooling and AI strategy

Fast-paced startup environment

Collaboration with passionate teammates

Qualifications

• 3-5 years of experience in implementing and integrating software solutions in Billing, CRM or ERP.
• Experience working with global teams in a fast-paced environment.
• Ability to communicate complex ideas clearly.

Responsibilities

• Lead customer technical design and implementation as a hands-on leader.
• Deliver customized solutions including ERP integrations.
• Configure Nue to support various business use cases.

Skills

Salesforce administration

Apex

PL/SQL

REST API

Customer empathy

Education

Bachelor's degree from an accredited university

Tools

Tray.io

Job description

Overview

We believe that the right way to accelerate business results is by giving go-to-market teams agility - to sell and monetize ANY revenue model, across ANY channel, with complete and accurate revenue visibility end-to-end.

This requires a truly disruptive product and innovative team - we’re bringing CPQ, Billing, Revenue Lifecycle Management, and Revenue Analytics under one platform, upleveling teams and companies with pricing and billing agility, and revenue intelligence.

Why you will love this opportunity!

You have a passion for solving customer problems. You are looking for an opportunity to learn new things and to collaborate across engineering, sales and customer teams to resolve complex use cases. You enjoy solving complex business problems and developing creative solutions that support a broader range of use cases.

As the Technical Consultant, you have a high proficiency in translating business problems into solutions leveraging the out of the box configuration capabilities of Nue as well as technical solutions based on Nue APIs, pricing plugins, and other customized solutions. You always ensure that the solution provided is delivering business value. The ideal candidate has 5+ years of experience in implementing and integrating software solutions, ideally in Billing, CRM or ERP domains.

You manage multiple complex tasks and priorities while maintaining the ability to engage with team members and clients in a professional and timely manner. You exude technical confidence to other team members and the client. You communicate professionally and in the correct business form with team members and clients.

You will serve as the primary / sole technical consultant for small projects and less complex mid-size projects. As experience increases, you will assume responsibility for being the sole consultant on more complex projects or for large deliverables on complex Enterprise and Mid-Market projects.

Job Role and Responsibility

You will work with the Professional Services team to lead the customer technical design and implementation. You will provide deep technical expertise and guidance on integration, configuration and customization of the Nue platform. You are a hands-on leader that can manage multiple complex tasks and priorities simultaneously while maintaining the ability to engage with team members and customers in a professional and timely manner. You have a high proficiency in translating business problems into solutions, while leveraging the capabilities of Nue. You will always ensure that the solution provided is delivering business value.

What You’ll Be Working On

• Lead technical deep dives with the customer.
• Deliver customized solutions as needed, including integrations with ERP and other third-party systems.
• Configure Nue to support use cases, identify areas of complexity and technical solutions.
• Provide the customer with expertise on Nue API, integration best practices, data import, including guidance and support for Analytics.
• Provide support to Nue customers.
• Own and drive technical customer implementations from start to finish.
• Become an expert on the product domain from both a business and technical perspective.
• Work with the engineering team to drive product solutions.
• Work with your Solution Architect and other team members to ensure proper application of all phases of the systems development life cycle (SDLC), and that completion dates are met.

We Are Looking For

• Bachelor's degree from an accredited university.
• Minimum of 3-5 years in implementing and integrating software solutions, ideally in Billing, CRM or ERP domains.
• Previous consulting experience implementing software solutions is a plus.
• Strong Salesforce administration and Apex experience.
• Solid understanding of object oriented technologies to develop software solutions.
• Strong PL / SQL skills required.
• Experience in REST API and web services is required.
• Experience using an integration and automation platform like Tray.io is required.
• Experience in Order-To-Cash (O2C), Accounts Receivable (AR), and / or General Ledger (GL) is a plus.
• Ability to accurately scope, plan and estimate the level of effort for tasks, with an appropriate balance of risk and effort.
• Strong communication skills, including the ability to adjust to the technical level of the audience and explain complex ideas clearly and concisely.
• Ability to work with global teams.
• Customer empathy is a must.
• Positive attitude and the ability to stay calm under pressure.
• Strong desire and ability to continually learn new skills, processes, technologies, and product knowledge.
• Willing to work in a fast paced startup environment.

What We Offer

• The opportunity to shape the future of Nue’s tooling and AI strategy.
• A leadership role with real impact on customer implementations and long-term success.
• A fast-paced, innovative startup environment with room for growth and experimentation.
• Collaboration with passionate teammates across engineering, product, and customer success.

Compensation

The compensation band for this role is $120,000–$150,000 USD annually for candidates based in the United States and $115,000-$145,000 CAD annually for candidates based in Canada. Final compensation will depend on skills, experience, and internal pay equity. Slight variation by location reflects market conditions.