Technical Consultant — Enterprise, Education & Channel

Apple Inc.; Calgary; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Technical Consultant to drive enterprise and education transformation through Apple's innovative ecosystem. In this role, you will act as a trusted advisor, leveraging your extensive experience to guide clients in adopting Apple products. Your expertise will enable you to remove technical barriers, enhance customer readiness, and create compelling presentations that resonate with diverse audiences. This position offers the chance to collaborate with major accounts and strategic partners, making a significant impact on how organizations operate and students learn. Join a forward-thinking team dedicated to continuous improvement and customer success.

Qualifications

• 7+ years of experience in technical transformation for enterprises.
• Expertise in sales, overcoming objections, and closing business.

Responsibilities

• Act as a trusted advisor on the Apple ecosystem and business transformation.
• Drive sales by providing pre-sales technical support and developing new opportunities.

Skills

Technical Transformation Solutions

Customer Facing Role in IT

Sales Experience

Presentation Skills

Communication Skills

Education

Bachelor's Degree

Tools

Windows OS

macOS

iOS/iPadOS

Job description

Technical Consultant — Enterprise, Education & Channel

Calgary, Alberta, Canada Sales and Business Development

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Description

In this role, you will:- Act as a trusted advisor on the Apple ecosystem, business transformation, and Apple platform adoption, serving Apple’s Enterprise, Education, and Channel customers- Work collaboratively across Apple, our Major Accounts, education organizations, channel and other strategic solution partners to change the way people work and students learn.- Deeply understand our customers’ businesses and technical ambitions.- Remove technical barriers and friction points, and enhance customer readiness for our platform.- Create new best practices and share them.- Use proven experience to gain credibility and increased influence with customer executives.- Drive sales both by providing pre-sales technical support and by independently identifying and developing new business opportunities within the territory to increase the adoption and penetration of Apple products.- Address client issues and concerns.- Share status, progress and facilitate sales activity across the reseller and Apple sales teams.- Leverage every engagement as an opportunity to enable our partners to learn Apple’s messaging or best practices.- Work with our regional resellers’ technical teams to capture their hearts and minds for Apple.- Deliver the partner technical enablement strategy using sales programs, giving pre-sales training, co-selling, sharing best practices and presenting channel event Keynotes.- Regularly assess and communicate the strength and effectiveness of the partnership.

Minimum Qualifications

• 7+ years of experience advising on technical transformation solutions for large enterprises or education institutions or in a consultative pre-sales engineering role
• Background in a customer facing role in IT technology, preferably with a portfolio that includes hardware, software, and services
• Expertise in building and delivering compelling presentations, demonstrations and seminars
• Solid understanding of Apple products and customer needs that can be translated into a compelling solution in real-time
• Strong sales experience, including: qualifying, overcoming objections and obstacles, and closing business
• Bachelor’s degree or equivalent experience

Preferred Qualifications

• Broad experience selling complex technical solutions
• Hands-on knowledge of multiple operating systems including Windows, macOS and iOS/iPadOS
• Outstanding communication, presentation, and organizational skills
• Passion for continuous improvement with the curiosity to uncover gaps, resilience to manage ambiguity, and drive to optimize processes and create solutions
• Comfort with ambiguity and the ability to bring structure and clarity where none exists
• Excellent collaboration and relationship building skills, including the ability to influence cross-functionally, navigate organizational structures, and manage complex relationships
• Ability to build, maintain, and strengthen high-level customer relationships

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