Technical Client Partner - Canada

Zazz; Canada; Remote; CAD 90,000 - 120,000; Full time

Job summary

ZAZZ is a software development firm hiring a Technical Client Partner. You will talk with clients about what to build, how, and for what investment, guiding them from discovery through delivery and growth.

You will own client relationships, work with engineers on estimates and proposals, and maintain a strong focus on scope, pricing, and value. The role operates remotely with US/Canada clients and requires collaboration with cross-functional teams.

Qualifications

• Technical foundation in software development or architecture.
• Direct client-facing experience in a software development environment.
• Experience handling revenue targets or client growth.
• Clear, confident communication about scope and price.
• Experience with US/Canada clients and coordinating across time zones.

Responsibilities

• Win new business from first call to signed contract; discover, propose, negotiate, close.
• Lead the technical conversation: understand client problems and recommend approaches (mobile, web, integration, AI, staff augmentation).
• Scope and price with engineers; handle pricing and change requests confidently.
• Own selected client accounts; be the main contact with PMs on scope, risks, and delivery.
• Grow existing accounts through upsell and expansion opportunities.
• Extend reach to US West Coast/Mountain time clients and support RFP responses where fitting.

Skills

Technical background

Developer

Solutions architect

Technical consultant

Tech lead

Tools

HubSpot

Zoho

Job description

Welcome to the Cutting-Edge of Innovation: ZAZZ

Step into the world of ZAZZ, a realm where innovative design meets software development brilliance. We're not your average tech company; we're trendsetters shaping the future, crafting digital masterpieces, and redefining boundaries.

Empowering People. Transforming Experiences.

Ever dreamed of putting your mark on the digital universe? ZAZZ is the place. We breathe life into a bottom-up approach where our employees and users are the stars. Here, you won't just be creating software—you'll be part of a grand journey to revolutionize digital experiences.

Dive into the Tech Spectrum

With ZAZZ, you don't just get a job; you get an open ticket to a roller-coaster of challenges and opportunities. From Product Strategy, IoT App Development to the bleeding-edge Blockchain tech, we cover the entire spectrum of tech innovation. Prepare to ignite your creativity and fuel your passion in an environment buzzing with groundbreaking ideas and projects.

Shaping the Future, Together

It doesn't matter if our client is a fledgling startup, a dynamic SME, or a Fortune 500 titan—we’ve partnered with them all. At ZAZZ, you'll gain unparalleled exposure and experience in diverse sectors and technologies. You’ll not just grow; you'll evolve.

Why Join ZAZZ?

If you're seeking a place where your curiosity is celebrated, your skills valued, and your growth accelerated, look no further. ZAZZ offers a thriving work environment, opportunities for continuous learning, and the chance to work with some of the best minds in the industry. Plus, our team loves to get geeky over a coffee chat on the latest tech!

So, are you ready to leave a lasting footprint in the tech world? Join the ZAZZ family, and together, let's create the future.

Job Description

This is a remote position.

About the Role

Zazz is a software development firm. We design and build custom mobile apps, web platforms, and software, and provide IT staff augmentation, for clients across the US and Canada.

We are hiring a Technical Client Partner: a technologist who is just as comfortable in a client meeting as in a scoping session. You will talk with clients about what to build, how, and for what investment, and bring those clients on board. You will own the relationship from the first conversation through delivery and growth.

This is not a pure sales role. Our work is custom solutions, so the quality of the solution matters far more than a pitch. We want someone with real technical depth who enjoys clients and revenue.

What You Will Do

Win new business. Take leads from first call to signed contract: discovery, solution, proposal, negotiation, close. New revenue is your primary measure.

Lead the technical conversation. Understand the client's real problem and recommend the right approach, whether mobile, web, integration, AI, custom build, or staff augmentation. Hold your ground in front of a CTO or founder.

Scope and price. Work with our engineers on estimates, timelines, and proposals. Handle pricing and change-request conversations with confidence.

Own selected client accounts. Be the main client contact for a portfolio of accounts, working alongside Project Managers on scope, risks, and delivery. You are the client's partner, not the project manager.

Grow existing accounts. Spot and close upsell and expansion work within the clients you own.

Extend our reach. Cover US West Coast and Mountain time clients, represent us in client meetings, and support RFP responses where they fit.

You will work independently. You will run client calls on your own, with Engineering and Project Management behind you.

What You Bring

A technical foundation as a developer, solutions architect, technical consultant, or tech lead, with real hands-on experience building software.

Direct client-facing experience at a software development agency or consultancy, where you scoped , estimated, or sold custom work.

Comfort with revenue: experience carrying a target, or a clear record of bringing in business and growing accounts, even if your title was not "sales."

Clear, confident communication. You can explain trade-offs simply and hold a firm line on scope and price.

Experience with US and/or Canadian clients, and the ability to work hours that overlap with US Pacific and Mountain time.

Nice to have

Experience with staff augmentation or resourcing models.

Experience writing proposals or responding to RFPs.

Familiarity with CRM tools such as HubSpot or Zoho.

A prior sales title is not required . If you have the technical depth and the drive for clients and growth, we will teach you our sales process.

How You Work

Ownership. You follow through and focus on solutions.

Composure. You stay calm and constructive when client conversations get hard.

Transparency. You raise risks and concerns early.

Confidence with collaboration. You challenge ideas respectfully and take feedback well.

Initiative. You are comfortable with ambiguity and do not need every step defined.

How Success Is Measured

New client revenue closed .

Growth and retention in the accounts you own.

Client satisfaction, with escalations resolved before they affect the relationship.