Technical Assistant

Rutgers University; New Brunswick; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established institution is seeking a Technical Assistant for Digital Classroom Services. This role involves creating and supporting instructional technology in classrooms, ensuring users can effectively use the equipment, and providing essential troubleshooting and repair services. The position is part-time with evening hours, ideal for those passionate about technology and education. Join a team dedicated to fostering a diverse and respectful workplace, where your contributions will enhance the learning experience for students and faculty alike.

Qualifications

• Bachelor’s degree in a technical discipline or equivalent experience.
• Ability to troubleshoot and repair audio/visual equipment.

Responsibilities

• Support instructional technology in classrooms and learning spaces.
• Troubleshoot and repair equipment for user accessibility.

Skills

Audio/Visual Equipment Troubleshooting

User Support

Computer-Based Technology

Education

Bachelor’s degree in a technical discipline

Tools

Mac Mini computers

Data projectors

Document camera

Blu-ray players

Microphones

Web cameras

Job description

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Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey’s preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.

For two consecutive years, Rutgers is ranked on Forbes’ list of America’s Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication’s 2023 list. Rutgers’ commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation’s military veterans, and ensuring accessibility and accommodation for individuals with disabilities.

Posting Summary

Rutgers, The State University of New Jersey, is seeking a seeking a Technical Assistant for Digital Classroom Services.

Among the key duties of this position are the following:

• Creates and supports instructional technology in the Rutgers-New Brunswick general purpose classrooms and learning spaces of the Office of the Chancellor. This technology includes computers, projectors, web cameras, microphones, document cameras, and other equipment used to teach, record, and videoconference.
• Ensures users can use the equipment on a regular basis.
• Helps the Help Desk Supervisor support use of DCS technology in the evenings by providing phone, remote, and in-person user support.
• Performs equipment troubleshooting and repair.
• Assists in the coordination of the Help Desk; and other projects as needed.

Position Status

Position Status Part Time

Hours Per Week 20

Daily Work Shift

Daily Work Shift Evening

Work Arrangement

FLSA

FLSA Nonexempt

Position Salary 18.00

Payroll Designation

Payroll Designation PeopleSoft

Terms of Appointment

Terms of Appointment Temporary Staff Appointment - Hourly

Qualifications

Minimum Education and Experience

• Bachelor’s degree in a technical discipline, or an equivalent combination of education and/or relevant experience, or other technical work may be substituted for the degree.

Certifications/Licenses

• Use of personal vehicle in order to travel for business demands; a valid driver’s license would be required for this position.

Preferred Qualifications

Required Knowledge, Skills, and Abilities

• Ability to use, troubleshoot, and repair audio/visual equipment and computer-based technology.
• Ability to assist users.
• Must have a driver’s license.
• A variety of user laptop, phones, and tablets.
• Data projectors.
• Document camera.
• Blu-ray players.
• Microphones and web cameras.

Physical Demands and Work Environment

• Ability to lift 40 pounds and perform physical repair work, including using step-ladders.

Special Conditions

• Clean Driving Record.

Posting Open Date

Posting Open Date 06/27/2024

Posting Close Date

Posting Close Date 06/27/2025

Open Until Filled No

Special Instructions to Applicants

Regional Campus

Home Location Campus

Home Location Campus Rutgers University - New Brunswick

City

City Piscataway

State

State NJ

Position Information Recruitment/Posting Title Technical Assistant Posting Number 24TM0268 Department Digital Classroom Services Overview Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey’s preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.

For two consecutive years, Rutgers is ranked on Forbes’ list of America’s Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication’s 2023 list. Rutgers’ commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation’s military veterans, and ensuring accessibility and accommodation for individuals with disabilities. Posting Summary Rutgers, The State University of New Jersey, is seeking a seeking a Technical Assistant for Digital Classroom Services.

Among the key duties of this position are the following:

• Creates and supports instructional technology in the Rutgers-New Brunswick general purpose classrooms and learning spaces of the Office of the Chancellor. This technology includes computers, projectors, web cameras, microphones, document cameras, and other equipment used to teach, record, and videoconference.
• Ensures users can use the equipment on a regular basis.
• Helps the Help Desk Supervisor support use of DCS technology in the evenings by providing phone, remote, and in-person user support.
• Performs equipment troubleshooting and repair.
• Assists in the coordination of the Help Desk; and other projects as needed.

Position Status Part Time Hours Per Week 20 Daily Work Shift Evening Work Arrangement FLSA Nonexempt Position Salary 18.00 Payroll Designation PeopleSoft Benefits Terms of Appointment Temporary Staff Appointment - Hourly Qualifications Minimum Education and Experience

• Bachelor’s degree in a technical discipline, or an equivalent combination of education and/or relevant experience, or other technical work may be substituted for the degree.

Certifications/Licenses

• Use of personal vehicle in order to travel for business demands; a valid driver’s license would be required for this position.

Preferred Qualifications Required Knowledge, Skills, and Abilities

• Ability to use, troubleshoot, and repair audio/visual equipment and computer-based technology.
• Ability to assist users.
• Must have a driver’s license.

Equipment Utilized

• Mac Mini computers.
• A variety of user laptop, phones, and tablets.
• Data projectors.
• Document camera.
• Blu-ray players.
• Microphones and web cameras.

Physical Demands and Work Environment

• Ability to lift 40 pounds and perform physical repair work, including using step-ladders.

Special Conditions

• Clean Driving Record.

Posting Details Posting Open Date 06/27/2024 Posting Close Date 06/27/2025 Open Until Filled No Special Instructions to Applicants Regional Campus Rutgers University-New Brunswick Home Location Campus Rutgers University - New Brunswick City Piscataway State NJ Location Details Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * Do you have a bachelor’s degree in a technical discipline, or an equivalent combination of education and/or relevant experience?
  • Yes
  • No

Required Documents

Resume/CV

Optional Documents

Cover Letter/Letter of Application

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement .

In compliance with the Americans with Disabilities Act (ADA) and the New Jersey Law Against Discrimination (NJLAD), if you have a disability and would like to request an accommodation with regard to your access to and/or your participation in the application and selection processes (for example, the online application process or interviews), please call 848-932-4444 or e-mail us .

Rutgers University is an equal access/equal opportunity institution. If you have trouble accessing this page because of a disability, please contact us at 732.745.7378 or via email at [e-mail] .

For technical assistance with the applicant tracking system (login, filling out your application, resetting your password, etc.) please contact the ROCS Help Desk at 848-932-4444 or [e-mail] .

To learn more about Rutgers University’s commitment to diversity and inclusion on its campuses, click here .