Technical Architect - 10399

Coupa; Montreal; On-site; CAD 200,000 - 230,000; Full time

Job summary

A leading spend management platform is seeking a Technical Architect in Montreal to implement advanced solutions for clients. You will drive customer success through integration projects, collaborating closely with teams to enhance the customer experience. Ideal candidates have significant experience in integration technologies and ERP systems. This full-time position offers a dynamic and collaborative environment where your work will have a measurable global impact.

Qualifications

• 5+ years of experience in integration technologies for customer success in Procurement/AP Automation.
• Hands-on experience with ERP system integrations.
• Proficient with SQL and fundamental relational database concepts.

Responsibilities

• Serve as a Technical Architect during customer implementations.
• Collaborate with management teams on strategy and decision-making.
• Enhance customer experience and manage escalations.

Skills

Integration technologies

Customer success focus

Problem-solving

Collaboration

Tools

ERP systems (SAP, PeopleSoft, ORACLE, Netsuite)

RESTful APIs

sFTP

SQL

Job description

1 day ago Be among the first 25 applicants

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

Pioneering Technology : At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

Collaborative Culture : We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

Global Impact : Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of a Technical Architect at Coupa :

As a Technical Architect at Coupa, you will collaborate with our Customers, Partners and internal Product Management teams to implement cutting-edge solutions for our customers. Your expertise and experience will be crucial in integrating technologies into the Procurement, Supply Chain, and / or AP Automation domains, enabling our teams to manage the successful delivery of integration projects at Coupa effectively.

What You'll Do :

• Serve as a Technical Architect (TA) during customer implementations, driving adoption, quantifying value, and identifying opportunities for improvement
• Collaborate with senior management teams to influence strategies, decisions, and the impact of Coupa implementations
• Enhance customer experience by providing insights, handling customer requests, and addressing complaints through product support
• Manage escalations and work with project managers to meet project timelines and quality standards
• Mentor new TAs and partners, leading specialized Customer Success initiatives and applying best practices to influence strategy and design

What You Will Bring to Coupa :

Self-starter with experience at scale, focused on the value of technical services in delivering customer success

5+ years of experience in integration technologies for customer success in Procurement / AP Automation

Hands-on experience architecting large-scale integrations with ERP systems (SAP, PeopleSoft, ORACLE, Netsuite) and working with integration technologies like sFTP, RESTful APIs, and SOAP

Experience in Finance and Procurement functional areas (e.g., Procure to Pay, Accounts Payable, Expenses) and ERP integration domain knowledge

Preferred But Not Required

Proven hands on experience integrating with external supplier systems using standards like EDI, cXML etc

Middleware Experience – IBM / TIBCO / SAP PI PO / ORACLE / Boomi

Programming Language Experience – Ruby / Java / .NET

Proficient with SQL and fundamental relational database concepts

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

Please be advised that inquiries or resumes from recruiters will not be accepted.

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Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Finance and Consulting

Industries

Financial Services and Hospitals and Health Care

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