Technical Analyst - Network

Vancouver Airport Authority; Coquitlam; On-site; CAD 90,000 - 118,000; Full time

Job summary

An established industry player is seeking a Technical Analyst to ensure a zero-downtime network for critical airport operations. This role involves collaborating with the Network team to maintain high availability, troubleshoot issues, and contribute to technical documentation. The ideal candidate will have significant experience in enterprise networking, strong communication skills, and relevant certifications. Join a dynamic team that values personal growth and offers a supportive work culture with generous benefits, including health programs and retirement savings matching. This is a fantastic opportunity to make a meaningful impact in a vibrant environment.

Benefits

Generous vacation days

Extensive health benefits

Retirement savings matching

Wellness programs

Community engagement support

Continuous learning opportunities

Qualifications

• 5 years of experience in supporting and planning enterprise networks.
• Completion of a technical diploma in Computer Information Technology.

Responsibilities

• Ensure high availability of the network for all airport systems.
• Monitor network performance and make recommendations for improvements.

Skills

Enterprise Networking

Network Security Principles

Communication Skills

Project Management

Cloud Experience (Azure)

Education

Technical or Community College Certificate in Computer Information Technology

Tools

Cisco Certified Network Associate (CCNA)

Cisco Certified Network Professional (CCNP)

Job description

YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone.

Position Overview

We have an opportunity for a permanent, full-time Technical Analyst – Network in the Infrastructure department. Reporting to the Manager, Technology Services the Technical Analyst will be responsible for ensuring YVR has a zero-downtime functioning network, which is even more critical as YVR continues to move to more cloud-based applications. The network is the critical linkage of almost all YVR technology.

Key Responsibilities Include

• Work with the Network team to ensure high availability of the network for all mission and non-mission critical airport systems, including identifying and rectifying network-related fault, problem, configuration, performance, and security-related issues.
• Assist in gathering requirements and provide design inputs for technical and functional aspects.
• Identify and estimate work effort and execute technical tasks for project activities.
• Contribute to preparing and reviewing technical documentation for support teams to ensure documentation meets YVR standards and general best practice in completion, accuracy, and appropriateness.
• Responsible for identifying and gathering technical specifications and requirements for all systems, as assigned, for support, maintenance, and projects.
• Monitor trend analysis on network performance, availability and reliability as well as make recommendations to improve the overall performance and reliability of the network.

Key Qualifications Include

• Completion of a two to three year technical or community college certificate or diploma in Computer Information Technology, or a related field.
• 5 years’ recent related experience working with, supporting, and planning enterprise networks.
• Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), and other industry relevant certifications are an asset.
• Comfortable with standard enterprise networking and security principles.
• Strong communication and written skills, along with demonstrated presentation and negotiation skills with vendors, senior management, and leadership.
• Project Management, Service Management best practices.
• Experience with Cloud, preferably Azure.

This position is open to both Vancouver Airport Authority employees and external applicants. Previous job performance will be taken into consideration for all internal candidates that apply for this position.

As part of our recruitment process, short-listed candidates may be required to participate in an assessment process.

Salary Range: $90,039 to $117,674 per annum, based on 37.5-hour work week. This is individually tailored to reflect your unique experience, qualifications, and internal equity.

At YVR, your work experience goes beyond the paycheck. We support your personal and professional development, well-being, and a thriving work culture with generous vacation days, extensive health benefits, retirement savings matching, wellness programs, community engagement, commuting support, and continuous learning opportunities. Learn more at https://careers.yvr.ca/benefits.

Who We Are

YVR is more than just an airport. We connect our beautiful province and all it has to offer to the world. We are all leaders and trailblazers for change and innovation, so no matter the department or team you’re a part of, the work you do matters.

At YVR, we are flexible in everything we do. We will work together to find ways to deliver customer excellence that helps us all thrive.

Whatever your background and wherever you’re from, you belong at YVR. If you have any questions about accessibility or require any assistance applying, please reach out at [e-mail].