Technical Analyst, II

Alcool NB Liquor; Fredericton; Remote; CAD 80,000 - 100,000; Full time

Job summary

Alcool NB Liquor is looking for a full-time Technical Analyst II in Fredericton, New Brunswick. This role involves supporting system operations at over 70 locations while focusing on Identity and Endpoint Management. The position is crucial for enhancing system stability and efficiency, with opportunities for career growth and involvement in innovative projects.

Benefits

Comprehensive benefits package

Opportunities for flexible work arrangements

Health Spending Account or Wellness Subsidy

Leadership Development Program

Qualifications

• 7+ years in system/network administration.
• Experience with IT operations, including security tools and hardware.
• Ability to create and maintain technical documentation.

Responsibilities

• Implementing and troubleshooting solutions to enhance system reliability.
• Managing cloud-based infrastructure and ensuring system integrity.
• Responding to security concerns and maintaining software patches.

Skills

Identity Management

Access Control

Automation

Scripting

Technical Documentation

Education

Degree or diploma in Computer Science or Information Systems

Tools

Microsoft Endpoint Manager

Active Directory

Windows OS

Job description

Language requirement : Spoken and written competence in English

Location : Retail Operations Center – Fredericton, New Brunswick

Closing : July 15, 2025

Who we are

As one of Atlantic Canada’s Top Employers for 2025 ANBL is proud of the people-first culture we’ve built together with our team members and the passion our team brings to work every day.

Alcool NB Liquor (ANBL) is a provincial Crown corporation responsible for the purchase, importation, distribution, and retail activity for all beverage alcohol in the province. We are passionate about our purpose of giving back to New Brunswickers by responsibly enhancing occasions, providing a superior service experience to our customers, spending time in our communities, and fostering strong relationships with our industry and vendor partners.

Cannabis NB (CNB), our sister company, also a provincial Crown corporation, manages retail cannabis sales for the province, providing a range of safe, legal products. The core focus of our retail model is ensuring the thriving cannabis industry developing in New Brunswick is safe and responsible. At CNB, our goalis to deliver a world class customer experience built on good information, a safe high-quality product offering and a highly trained and engaged team. Our mandate is public education and protection, and everyone at Cannabis NB is committed to it.

Every year, we return 100% of profits to the Government of New Brunswick to benefit of all New Brunswickers. As a provincial Crown corporation, we serve the public and licensee community through a network of corporate retail stores and private retail operators. Our mandate is to responsibly manage a successful business for the people of New Brunswick and to deliver the best value for your investment in us.

Corporate Social Responsibility at ANBL

At ANBL, we take our social responsibility seriously. With our Corporate Social Responsibility Strategy to guide us, we are committed to :

• Responsible selling through our CHECK 30 program, which specifies that customers who look younger than 30 will be asked forvalid photo identification.
• Food security through our partnership with Food Depot Alimentaire to help get more food to the New Brunswickers who need it.
• Helping New Brunswickers get home safely through our Safe Ride program, providing FREE transportation at ANBL-sponsored events.

None of these efforts would be possible without the more than 800 team members who are the lifeblood of our organization and choose ANBL as their employer.

What's in it for you?

Being part of the ANBL team means being part of an organization that values its employees, where everyone has a voice and uses it in the best interest of theorganization and our people.We areall proud of what we contribute to the betterment of ourprovince, and we take that responsibility seriously.

In addition to offering a market competitive salary, we ensure that our employees can enjoy work-life balance by offering a comprehensive benefits package, including medical, dental and a generous pension plan. Employees also have access to a Health Spending Account or Wellness Subsidy, and opportunities to utilize flexible work arrangements, such as remote or hybrid work.

At ANBL we value the growth of our employees both personal and professional. We offer various types of external and internal development activities, including a robust internal Leadership Development Program.

About the Technical Analyst ll role

Alcool NB Liquor is seeking a full-time Technical Analyst II with a focus in Identity and Endpoint Management. This role will support both ANBL and CNB by providing support to system operations across the corporate head office and over 70 retail locations. Reporting to the Infrastructure Manager, the Technical Analyst II is responsible for identifying, implementing, and troubleshooting solutions to enhance system reliability and stability, while reducing rework through automation.

Additional Responsibilities

• Identity Management & Access control; advanced configuration and management of Active Directory (AD), Azure Active Directory (AAD) and hybrid identity solutions
• Providing expertise in Microsoft Endpoint Manager (Intune) SCCM (System Center Configuration Manager) and tools such as Autopilot for deploying configuring and securing devices
• Image creation and deployment : proficiency in creating, customizing and deploying Windows OS images using MDT (Microsoft Deployment Toolkit) and configuration manager
• Identifying, scheduling, and managing software and hardware upgrades, software patches, and configurations
• Managing and maintaining cloud-based infrastructure, ensuring system integrity, security, and accessibility
• Multifactor Authentication (MFA) and conditional access policies, implementation, and troubleshooting of MFA, conditional access policies, and zero trust principles.
• Design and implementation of GPO for security, software deployments and end user configurations
• Managing and maintaining remote support and privileged access management solutions
• Creation of dashboards and other reporting metrics for Endpoint Compliance reporting
• Managing the configuration of operating systems, and administration for workstations, and point of sale end points
• PowerShell and scripting; automation of administrative tasks, system configurations, and bulk operations using advanced scripting techniques
• Responding immediately to security or usability concerns
• Anticipating potential problems and taking action to solve them before they impact users when possible
• Testing software and reviewing application logs
• Maintain an inventory of all configuration items

Technical stack

• Windows servers OSs (2012 / 16 / 19 / 22)
• Hybrid Active Directory administration, account management, Intune, Microsoft 365, PowerShell,
• Microsoft Defender for Server and Endpoint and Defender for Identity
• Windows Assessment and Deployment Toolkit (ADK)
• Microsoft Graph API
• Mobile Device Management (Intune\SOTI) and Apple IOS Devices

What do you need to be successful?

• Degree or diploma in Computer Science or Information Systems
• While a formal degree or diploma is preferred, we value practical experience and are open to considering candidates with equivalent experience in lieu of educational qualifications.
• 7+ years in a system / network administration role in a medium, large, or enterprise environment
• Experience maintaining essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Strong ability to create and maintain clear, detailed technical documentation, standard operating procedures
• Extensive experience in Microsoft Server environments, including hybrid Active Directory, DNS / DHCP, and GPO

Would be an asset if you had :

• Experience with retail environment technologies and standards, including PCI / DSS
• Relevant Microsoft certifications, including Microsoft Certified in Azure, servers, and cloud services - Microsoft Certified Solutions Expert (MCSE), Red Hat Certified System Administrator, CompTIA Server+ and VMware Certified Professional
• ITIL certification
• Experience with Dynamics 365
• Experience with business continuity / disaster recovery
• Continuous Learning : Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Analysis : Understanding, linking, and analyzing information to understand issues, identify options and support sound decision making.
• Attention to Detail : Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small.
• Bilingualismin both official languagesis an asset, but not required

Work location :

• The Retail Operations Centre is located in Fredericton, New Brunswick.
• The successful candidate must be based in New Brunswick, remote work is possible.
• Semi-regular travel for meetings and project work may be required.

Note

• Only candidates with legal authorization to work in Canada will be considered