Technical Administrator, Quality Assurance

De Havilland Aircraft of Canada Limited; Calgary; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player in aerospace is seeking a Technical Administrator for Quality Assurance. This role is vital in managing technical documentation and ensuring compliance with industry standards. The ideal candidate will have experience in document control and quality assurance, particularly in regulated environments. Join a company committed to innovation and quality, where your contributions will directly impact the safety and reliability of aviation. If you thrive in a detail-oriented environment and are passionate about quality, this opportunity is perfect for you.

Qualifications

• 2+ years in document control or quality assurance in a regulated industry.
• Strong proficiency in document control systems and Microsoft Office.

Responsibilities

• Manage technical documentation and ensure compliance with industry regulations.
• Support audits and maintain quality management systems.

Skills

Document Control

Quality Assurance

Organizational Skills

Time Management

Communication Skills

Education

Diploma in Business Administration

Degree in Quality Management

Degree in Engineering

Tools

Microsoft Office Suite

Quality Management Software

Document Control Systems

Job description

Technical Administrator, Quality Assurance

Job Description

Posted Monday, March 3, 2025 at 7:00 AM | Expires Tuesday, March 18, 2025 at 5:59 AM

De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 1,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs worldwide.

Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles—from bush flying to commercial aviation—and are celebrated for their rugged durability, operational versatility, and excellence in performance.

The Technical Administrator, Quality Assurance, is responsible for managing and maintaining technical documentation, manuals, standards, and records to ensure compliance with industry regulations and company policies. This role plays a crucial part in document control, revision tracking, and supporting audits in a regulated environment.

General Duties & Responsibilities:

• Document & Data Management
• Maintenance of the Quality Management System
• First Article Initiation
• Calibration System & Record Management

Essential Job Functions:

• Aid in maintaining compliance with regulatory requirements, internal procedures, and industry standards. Ensure document traceability and availability for regulatory inspections.
• Assist with data entry, record-keeping, and maintenance of QA logs, including change requests, deviations, and corrective actions.
• Maintain and manage the document control system, ensuring all quality-related documents are up to date and properly archived.
• Implement version control and track document approvals, updates, and obsolescence.
• Train and support employees in document control procedures and best practices.
• Assist with Internal audits records (checklists, audit reports, CARs), follow-up monitoring.
• Monitoring actions and initiatives of continuous improvement.
• Maintenance of training records, monitoring training requirements and training scheduling.
• Maintain calibration records and equipment logistics.
• Initiate First Article Inspection Reports.
• Support maintenance of special process records. Assist with Coordination of all process testing activities.
• Assist in managing quality records related to training, safety, certifications, and process validations.
• Work closely with the Quality Assurance team to ensure timely document updates and distribution.
• Additional duties as required.

Qualifications:

• 2+ years in a document control, quality assurance, or administrative role, preferably in a regulated industry (aviation, manufacturing, pharmaceuticals, etc.).
• Diploma or degree in business Administration, Quality Management, Engineering or a related field, is preferred.
• Proficiency in document control systems, Microsoft Office Suite, and quality management software.
• Understanding of ISO 9001, AS9100, or other relevant quality management systems is considered an asset.
• Familiarity with regulatory requirements (e.g., Transport Canada, NADCAP, etc.) is considered an asset.
• Strong organizational and time management skills.
• Attention to detail and ability to manage multiple priorities.
• Ability to perform duties in an interruption-driven environment.
• Ability to complete a criminal background check.
• Must have and maintain the ability to legally work in Canada.
• Strong verbal and written communication skills (English).

At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders, and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights, and with or around chemicals.

At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process.

Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background, and criminal background checks.