Technical Account Manager

Agilicus; Kitchener; Remote; USD 80,000 - 120,000; Full time

Job summary

A leading company focused on cyber security is seeking a Technical Account Manager to drive sales in North America. You will be responsible for managing the entire sales process, from initial contact to closing, while addressing the unique security needs of industrial environments. Join a dynamic team dedicated to securing critical infrastructure and enjoy lucrative earning potential and opportunities for growth.

Benefits

Competitive base salary with uncapped commission

Career growth opportunities in a fast-expanding market

Collaborative culture valuing team success

Qualifications

• 2+ years in a quota-carrying technical sales role required.
• Strong understanding of Zero Trust Network Access and Identity Management.
• Demonstrable experience with industrial environments is key.

Responsibilities

• Manage full sales cycle from lead qualification to closing.
• Conduct technical discovery calls to uncover security challenges.
• Deliver custom product demonstrations highlighting value.

Skills

Cyber security principles

Sales Acumen

Communication & Presentation Skills

Pipeline Management

Education

Bachelor's degree or equivalent practical experience

Tools

CRM

Job description

Technical Account Manager, Cyber security, Operational Technology, Industrial Control Systems

Company:Agilicus Incorporated

Location:Remote (North America)

Position:Full-time, Quota-Carrying

About Agilicus

At Agilicus, we are on a mission to secure the world's most critical infrastructure. The operational technology and industrial control systems that power our utilities, manufacturing, and energy sectors are facing unprecedented cyber threats. Our groundbreaking Agilicus AnyX SaaS platform provides a simple, secure, and seamless way for organisations to grant remote access to these vital systems without the vulnerabilities of traditional VPNs. We believe in the power of Zero Trust to protect the technology that runs our world.

We are a fast-growing, innovative team passionate about solving complex problems with elegant solutions. If you are driven to make a tangible impact in cyber security, we want you on our team.

The Opportunity

We are seeking a results-driven and technically adept Technical Account Manager to spearhead our sales efforts and drive new business growth.This is a full-cycle sales role.You will be responsible for identifying and engaging prospective customers, understanding their critical security challenges, and demonstrating how the Agilicus platform is the definitive solution.

You will own the entire sales process, from the initial discovery call to the final commercial close. Your unique blend of technical expertise in and proven sales acumen will be critical to our success and your own.

What You'll Do

• Own the Sales Cycle:Manage the entire sales process from lead qualification and follow-up to negotiation and closing new business to consistently meet and exceed quarterly and annual sales targets.
• Lead Technical Discovery:Conduct in-depth discovery calls with prospects to uncover their specific pain points, operational needs, and security gaps within their industrial environments.
• Deliver Compelling Demonstrations:Perform engaging and customised product demonstrations that clearly articulate the technical and business value of the Agilicus platform.
• Drive to Close:Develop proposals, manage contract negotiations, and commercially close deals, building a strong pipeline of new and expansion revenue.
• Become a Trusted Expert:Act as the primary technical and commercial resource for prospects, expertly answering questions, handling objections, and positioning Agilicus as the superior solution.
• Bridge the IT/OT Gap:Translate the needs of operational technology engineers (e.g., reliability, safety) and information technology security teams (e.g., policy, compliance) into a compelling, unified value proposition.
• Pipeline Management:Meticulously manage and track all sales activities, opportunities, and forecasts in our CRM.

What You'll Bring

• Proven Sales Experience:2+ years in a quota-carrying technical sales role (e.g., Account Executive, Sales Engineer, Cyber security Sales Specialist) with a demonstrated track record of exceeding targets.
• Cyber security Foundation:Strong understanding of modern cyber security principles, especially Zero Trust Network Access, Identity and Access Management , Single-Sign-On, Multi-Factor Authentication, and network security (TCP/IP, DNS, Firewalls).
• Industrial Knowledge:Demonstrable experience or strong familiarity with industrial environments and concepts. This is a key requirement.
• Familiarity with terms like SCADA, PLCs, HMIs, and data historians.
• Understanding of the Purdue Model for industrial network segmentation.
• Awareness of industrial communication protocols (e.g., Modbus, DNP3, OPC-UA, CIP, EtherNet/IP) is a significant plus.
• Knowledge of industry standards like NIST CSF or IEC 62443 is highly desirable.
• Exceptional Communication & Presentation Skills:The ability to command a room, build rapport, and persuasively communicate complex technical solutions to both technical and executive audiences.
• Sales Acumen:Expert-level skills in prospecting, pipeline management, forecasting, negotiation, and closing.
• CRM Proficiency:Experience using a CRM
• Education:Bachelor's degree or equivalent practical experience.

Why You'll Love Working at Agilicus

• Make a Real Impact:Your work will directly contribute to securing critical infrastructure that society depends on every day.
• Lucrative Earning Potential:We offer a competitive base salary paired with an aggressive, uncapped commission plan that rewards your success.
• Solve Interesting Problems:The challenges at the intersection of operational technology and modern cyber security are unique and intellectually stimulating—you'll be selling a solution that truly matters.
• A Culture of Collaboration:You'll be a key player on a supportive, intelligent, and driven team that values open communication and winning together.
• Career Growth:Get in on the ground floor of a rapidly expanding market and grow your career as the company scales.