TECH Retail Merchandising Manager

London-Drug; Burnaby; On-site; CAD 65,000 - 85,000; Part time

Benefits offered by this job

Comprehensive medical coverage

Company matched RRSPs

Employee Discount Program

Ongoing In-House Training & Education

Employee Family Assistance Program

Employee Recognition Program

Community Involvement

Job summary

London Drugs Limited is seeking a TECH Retail Merchandising Manager to lead merchandising strategy for Photo Electronics, Computer, TECH Services and AVS, driving sales and customer experience in the TECH area.

The role requires strong knowledge of TECH products, merchandising, and store operations, with a focus on collaboration with Store Managers and senior leadership to meet financial objectives.

Qualifications

• Strong understanding of the TECH Department’s operational software and support systems.
• Knowledge of desktop PCs and Windows-based operating systems.
• Thorough understanding of all TECH products and services in Photo Electronics, Photo Counter, Photo Lab, Computer, TECH Services and AVS.
• Good working knowledge of Franklin Covey workshops such as The 7 Habits for Managers and Leadership: Great Leaders, Great Teams, Great Results.
• Strong working knowledge of all aspects of merchandising.
• Update current technical knowledge by attending seminars, product sessions or other methods to improve skills.

Responsibilities

• Perform tasks required of the TECH Advisors and TECH Specialists.
• Maintain the professional image of the department and company.
• Order adequate inventory to meet the TECH areas and customer requirements, while maintaining inventory control.
• Monitor and control the financial aspect of the area to ensure profitability.
• Set production/sales goals for the TECH Department team and hold them accountable.
• Organize regular meetings with the TECH Sales Managers and Senior Store management to drive sales.
• Keep up to date on new products, services and industry technologies relevant to TECH areas.
• Manage all sales areas of the TECH departments to be presentable and properly signed.

Skills

Tech merchandising

Leadership

Customer focus

Merchandising

Store operations

Tools

Franklin Covey workshops

Job description

Not just a job…

a community

a partnership

a team

You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities for:

TECH Retail Merchandising Manager

The TECH Retail Merchandising Manager is responsible for developing sales through the presentation and merchandising of the TECH area. As a merchant leader, they must have a good understanding of the categories that make up the TECH business. They will use this understanding combined with their passion for the physical experience and presentation to enhance the shopping experience for our customers. As a leader and coach, they are responsible for supporting the financial objectives for all areas of the TECH business including Photo Electronics (includes the Photo Counter), Computer, TECH Services and Audio Video Systems departments.

They will ensure the daily effective and economical operation of the entire TECH area for their assigned store. As the merchandising leader they will develop an effective merchandising strategy to support the sales team with the Photo Electronics, Photo Counter, Photo Lab, Computer, TECH Services and AVS departments. They are empowered to act on opportunities that are specific to their business in the neighborhood and communicate these opportunities to their Stores, District and Business Unit management.

EDUCATION & KNOWLEDGE:

• Strong understanding of the TECH Department’s operational software and support systems
• Knowledge of desktop PCs and Windows-based operating systems.
• A thorough understanding of all TECH products and services of the Photo Electronics, photofinishing, Audio Video Systems and Computer categories
• A good working knowledge of the corporate provided Franklin covey workshops such as The 7 Habits for managers and Leadership: Great Leaders, Great Teams, Great results.
• Strong working knowledge of all aspects of merchandising.
• Update current technical knowledge by attending seminars, product sessions or other methods that will help improve general skills and expertise.
• Will take necessary management and technical training as required.

DUTIES, RESPONSIBILITIES, & TASKS:

• Perform all the tasks also required of the various TECH Advisors and TECH Specialists.
• Maintain the professional image of the department and company.
• Order adequate inventory to meet the TECH areas and customer requirements, while maintaining inventory control.
• Monitor and control the financial aspect of his/her area to ensure maximum profitability.
• Set production/sales goals for the TECH Department team and hold them accountable to maximize sales events and productivity.
• Understand Company policy regarding the usage of Internet access and e-mail usage.
• Promote London Drugs in the community as a place to shop and a place to work.
• Ensure quality and service levels are maintained to Company standards.
• Organize regular meeting with the TECH Sales Managers and TECH Services Managers and Senior Store management to ensure effective communication and drive sales.
• Keep up to date on new products, services and information relating to all relevant industry technologies but not limited to key areas such as Camera. Mobile Phones, PC/Laptops//Tablets and Television.
• Manage all sales areas of the TECH departments to be presentable, merchandised with correct signing, and ensure plan-o-gram specifications and other general standards are met.
• Work closely within the Store to ensure all Company promotional events are supported to the fullest.
• Be aware of Benchmark inventory targets and work to achieving them through close cooperation with the Store Manager.
• Manage the control inventory levels to assigned core stock amounts or keep within responsible and prudent amounts as compared to those levels suggested by Head Office.
• Keep totally up to date on all Competitors’ ads and sales strategies. Regularly shop the competition.
• Able to generate sales using effective selling techniques, suggesting accessories, services, “add-ons” and effective merchandising to create extra sales opportunities.
• Able to generate sales using effective selling techniques, suggesting accessories, services, “add-ons” and effective merchandising to create extra sales opportunities.

We offer advancement opportunities through our promote-from-within policies, as well as the following comprehensive benefits program. Starting pay will fall within the salary range indicated and may vary based on job-related experience, knowledge and education:

• Comprehensive medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
• Company matched RRSPs (Helping you plan for your future)
• Employee Discount Program (Sharing our success)
• Ongoing In-House Training & Education Courses (Lifelong learning)
• Employee Family Assistance Program (Free confidential counseling)
• Employee Recognition Program (Tangible rewards for great work!)
• Community Involvement (Giving back to our communities)

This is a Regular Part-Time position. Employees are scheduled a minimum of 1456 hours per year, up to forty hours per week depending on the needs of the business and must be available to work a flexible schedule, Monday through Sunday, for day and evening shifts. From time to time, this position requires the successful candidate to transfer from one store to another, or to work in other locations depending on organizational need and career development opportunities. Mode of transportation will be the responsibility of the employee.

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We will provide accommodations during the recruitment process upon request.

The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.

London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.

To protect yourself, do not respond to unsolicited job offers from individuals or e‑mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, or website you do not trust.