TECH Specialist

London Drugs Limited; Gibsons; On-site; CAD 42,000 - 65,000; Full time

Benefits offered by this job

Team member discounts

Training opportunities

Family assistance program

Recognition program

Job summary

London Drugs Limited is seeking a TECH Specialist to assist customers with Computers, Audio Visual Equipment, Mobile Phones and Photo/Electronics, guiding them to products that fit their needs.

You will provide product recommendations, explain features, and ensure a high level of service in a fast-paced retail environment. The role emphasizes knowledge sharing, ongoing training, and customer-first engagement.

Qualifications

• Experience selling consumer electronics across Computers, AV, mobile and photo/electronics.
• Ability to work evenings and weekends.
• Excellent communication with customers and vendors.

Responsibilities

• advise clients on specific products and services throughout the Computer, Audio Video and Photo/Electronics departments.
• position London Drugs as a destination for trusted experts when it comes to consumer electronics technology.
• provide quality service in a professional, courteous, and helpful manner
• stay up to date on new technology/products and will attend product knowledge seminars.
• perform inventory counts, merchandise, and maintain the professional sales image of the department.

Skills

Customer service

Sales experience

Product knowledge

Communication

Team player

Education

High school diploma

Tools

POS systems

Inventory software

Job description

Now hiring for TECH Specialist

Are you passionate about learning? Do your friends and family members always ask you for tech advice? Are you up-to-date with the latest Computer, Audio/Video and Photo/Electronics trends and products? Do you like meeting new people, and helping them understand this ever changing world of technology?

If so, you could be just the person we’re looking for!

The London Drugs team is on the hunt for client-focused technology experts to share their enthusiasm and their expertise for all-things relating to Computers, Audio Visual Equipment, Mobile Phones, Electronics, and Photographic equipment. As a London Drugs TECH Specialist, you’ll be a trusted expert to our customers, helping them select the technical products perfectly suited to them.

WHAT’S THE JOB ABOUT?

The job of a London Drugs TECH Specialist is to provides sales assistance to our customers in all technical areas of the store including Computers, Audio Visual Equipment, Mobile Phones, Electronics, and Photographic equipment.

Roles and responsibilities:

• work independently to advise clients on specific products and services throughout the Computer, Audio Video and Photo/Electronics departments.
• position London Drugs as a destination for trusted experts when it comes to consumer electronics technology.
• provide quality service in a professional, courteous, and helpful manner
• stay up to date on new technology/products and will attend product knowledge seminars.
• perform inventory counts, merchandise, and maintain the professional sales image of the department.

What are we looking for?

• proven skills to provide advice and guidance to customers on products, services and store promotions
• ability to work in a fast-paced retail environment, including evenings and weekends
• ability to communicate clearly and positively with customers, vendors, employees, and management
• ability to maintain a professional image and demeanor, which will reflect positively on the overall London Drugs brand
• past experience selling Computers, Audio Visual Equipment, Mobile Phones or Photo/Electronics

WHY YOU WANT TO WORK HERE:

London Drugs is one of Canada’s fastest-growing and most successful retail chains. We offer significant opportunities for you to advance your career through our promote-from-within policies. Starting pay will fall within the salary range indicated and may vary based on job-related experience, knowledge and education. We offer the potential to earn bonuses based on your ability to meet sales goals and other success metrics.

Specifically, here’s what we have to offer:

• competitive pay that rewards strong and consistent performance
• flexible and varied schedules
• access to extensive product training and development opportunities
• a high-energy and varied workplace that strives for and rewards excellence
• a comprehensive benefits program including:
  • team member discounts on in-store purchases (we want you to share in our success)
  • ongoing in-house training and education courses (lifelong learning)
  • employee family assistance program (free confidential counseling)
  • employee recognition program (tangible rewards for great work!)

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We will provide accommodations during the recruitment process upon request.

The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required.

London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.