Tech & Ops Co-op: Impactful Business Support (8–12 mo)

RBC; Toronto; On-site; CAD 40,000 - 52,000; Full time

Benefits offered by this job

Networking with students across Canada

Co-op experience and learning support

Coaching and development opportunities

Dynamic, collaborative team and work‑l

Job summary

RBC is offering a business support co-op opportunity for 8-12 months in Toronto, Ontario. You will be considered for multiple roles across RBC Technology & Operations, with eligibility constrained to full-8-12 month terms through your school.

Roles include Business Systems Analyst, Operations Analyst, Project Control Officer, and Communications Analyst. You will gain hands-on experience in requirements gathering, documentation, and IT project involvement within a dynamic bank tech environment.

Qualifications

• Currently enrolled at a Canadian post-secondary institution with a focus on Business Technology Management, Business Analysis, Commerce, Project Management, Communications Design, or equivalent.
• Leadership acumen and a passion to apply it in a dynamic business environment.
• Excellent interpersonal and highly developed communication skills (verbal and written).
• Creative and analytical thinker who is self-driven and capable of working in a fast-paced environment.
• Strong MS Office skills – Word, Outlook, Excel, and PowerPoint.
• Knowledge or experience with business analysis process (requirements gathering, documentation, use cases).

Responsibilities

• Analyze business requirement documents to identify, track, and resolve business system issues and software requirements.
• Assess, research, analyze, and document stakeholder needs and support the development of business solutions that satisfy client needs.
• End-to-end collaborative gathering and documentation of information.
• Experience creating process documents & end-user documentation and training.
• Collaborate with various groups to ensure IT project portfolio data is accurate and any variances are corrected.
• Create/update detailed project schedules.
• Assist in the creation and maintenance of web content, including wording for training material, user guides, FAQs, etc.
• Help to ensure the communication needs and requirements of T&O functional areas are being met and are in line with site infrastructure and prepared for upcoming technology.

Skills

Leadership

Communication

Creative thinking

Analytical thinking

MS Office

Business analysis knowledge

Education

Canadian post-secondary enrollment

Tools

Adobe Creative Suite

Job description

RBC is offering a business support co-op opportunity for 8-12 months in Toronto, Ontario. You will be considered for multiple roles across RBC Technology & Operations, with eligibility constrained to full-8-12 month terms through your school.

Roles include Business Systems Analyst, Operations Analyst, Project Control Officer, and Communications Analyst. You will gain hands-on experience in requirements gathering, documentation, and IT project involvement within a dynamic bank tech environment.