2027 Winter Student Opportunities Technology & Operations - Business Support, 4 Months

RBC; Toronto; On-site; CAD 38,000 - 46,000; Full time

Job summary

RBC Technology & Operations is offering a Business Support Co‑op across multiple roles in Toronto. The program involves analyzing business requirements, documenting stakeholder needs, and creating project schedules.

You will help develop training materials and ensure accurate IT project data while collaborating with several teams. You must be a current student in Canada with studies in Business Technology Management, Business Analysis or related fields, and demonstrate leadership, strong

Qualifications

• Currently enrolled in a Canadian post-secondary program related to Business Technology Management, Business Analysis, Commerce, Project Management, or Communications Design.
• Excellent interpersonal and written communication skills; ability to work in a fast-paced environment.
• Proficiency with MS Office (Word, Outlook, Excel, PowerPoint).

Responsibilities

• Analyze business requirements to identify and resolve system issues and software needs.
• Document stakeholder needs and support development of business solutions.
• Collaborate to gather information and create detailed project schedules.
• Create and maintain training materials and user guides.
• Ensure IT project portfolio data accuracy and manage variances.
• Assist in updating web content and training wording.

Skills

Leadership

Communication

MS Office

Creative thinking

Analytical thinking

Education

Post-secondary enrollment (Canada)

Tools

Adobe Creative Suite

Job description

Business Support Co‑op

By applying to this job posting, you will be considered for multiple roles available across RBC Technology & Operations. Some exciting roles you’ll be considered for are:

• Business Systems Analyst
• Operations Analyst
• Project Control Officer
• Communications Analyst

What will you do?

• Analyze business requirement documents to identify, track, and resolve business system issues and software requirements.
• Assess, research, analyze, and document stakeholder needs and support the development of business solutions that satisfy client needs.
• End-to-end collaborative gathering and documentation of information.
• Experience creating process documents & end-user documentation and training.
• Collaborate with various groups to ensure IT project portfolio data is accurate and any variances are corrected.
• Create/update detailed project schedules.
• Assist in the creation and maintenance of web content, including wording for training material, user guides, FAQs, etc.
• Help to ensure the communication needs and requirements of T&O functional areas are being met and are in line with site infrastructure and prepared for upcoming technology.

What do you need to succeed?

Must-have

• Currently enrolled at a Canadian post-secondary institution with a focus on Business Technology Management, Business Analysis, Commerce, Project Management, Communications Design, or equivalent.
• Leadership acumen and a passion to apply it in a dynamic business environment.
• Excellent interpersonal and highly developed communication skills (verbal and written).
• Creative and analytical thinker who is self-driven and capable of working in a fast-paced environment.
• Strong MS Office skills – Word, Outlook, Excel, and PowerPoint.
• Knowledge or experience with business analysis process (requirements gathering, documentation, use cases).

Nice-to-have

• Capability to manage multiple priorities across a number of assignments and prioritize effectively.
• Experience with or understanding of IT Standards, Methodologies, System Development Life Cycle (SDLC), Project Management Framework (PMF), and industry leading software, including Adobe Creative Suite.
• Knowledge of Risk Assessment & Quantification methodologies.
• Experience creating process documents.
• Understanding of multimedia/interactive design principles.
• Experience working with brand standards and delivering on brand strategy.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Network and build lasting relationships with students from diverse backgrounds from across Canada.
• Participate in fun events and gamification challenges to help build your career tool kit while enjoying a work-life balance.
• Leaders who support your development through coaching and learning opportunities.
• Work in a dynamic, collaborative, progressive and highly performing team.
• Ability to make a difference and lasting impact.
• Enjoy a comfortable work environment with the option to dress casually.

Job Skills

Active Learning, Adaptability, Communication, Creativity, Interpersonal Relationships, Listening Effectively, Personal Development, Personal Initiative, Teamwork

Additional Job Details

• Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
• City: Toronto
• Country: Canada
• Work hours/week: 37.5
• Employment Type: Full time
• Platform: TECHNOLOGY AND OPERATIONS
• Job Type: Student/Coop (Fixed Term)
• Pay Type: Salaried
• Posted Date: 2026-08-17
• Application Deadline: 2026-09-21

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.