Tech Lead

Sobeys; Dartmouth; On-site; CAD 120,000 - 160,000; Full time

Benefits offered by this job

Health benefits

Retirement and ESOP

In-store discount

Virtual healthcare

Employee Assistance Program

Learning and development opportunities

Parental leave top-up

Paid vacation

Job summary

Sobeys Inc. is seeking a senior Technical Lead for Salesforce Marketing Cloud & Data Cloud to design, deliver, and evolve marketing technology platforms across the business.

You will lead technical delivery, mentor teams, and ensure secure, scalable solutions aligned with business goals. Based in Canada with offices in Dartmouth nearby centres, this full-time role requires hands-on MC/Data Cloud expertise, strong stakeholder communication, and a track record of enterprise-level CRM/MarTech

Qualifications

• Proven hands-on experience with Salesforce Marketing Cloud and Data 360 capabilities.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.
• 5 - 8+ years of experience in software development, platform engineering, or CRM/MarTech environments.
• Familiarity with or experience working with Snowflake or cloud-based data platforms, particularly in support of evolving data and activation use cases.

Responsibilities

• Drive execution by shaping user experience and aligning technical delivery with business priorities.
• Serve as the technical subject matter expert for Salesforce Marketing Cloud and Data Cloud.
• Translate business requirements into scalable, effective technical solutions.
• Provide guidance on design decisions, balancing practicality, performance, and maintainability.
• Collaborate closely with Product Owners and stakeholders to deliver business value.
• Build strong relationships with stakeholders and act as a bridge between business and technical teams.

Skills

Salesforce MC

Data Cloud

Data concepts

Education

Bachelor’s degree in CS/IS/Engineering

Tools

Snowflake

Job description

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers where your unique contributions drive success.

Role Overview

We are seeking an experienced and forward-thinking Technical Lead- Salesforce Marketing Cloud & Data Cloud to support the design, delivery, and continuous improvement of our marketing technology platforms.

In this senior leadership role, you will drive execution, improve user experience, and align technical delivery with business goals ensuring the solutions are secure, scalable, and performant. You’ll act as a hands on technical lead, guiding decisions, supporting the team, and helping evolve our platform capabilities over time. The successful candidate must be a natural communicator who builds strong relationships, simplifies complexity, and creates a collaborative, team first environment.

Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team! We currently have a full-time opportunity for a Tech Lead. This role can be based out of one our main offices including: Stellarton; NS, Dartmouth; NS, Mississauga; ON

Please note, this role requires proven, hands-on experience with Salesforce Marketing Cloud and Data 360. Applications from candidates without this experience will not be considered.

While we appreciate your interest, only candidates meeting this requirement will be contacted.

Key Responsibilities

• Drive execution by shaping user experience and aligning technical delivery with business priorities
• Serve as the technical subject matter expert for Salesforce Marketing Cloud and Data Cloud
• Translate business requirements into scalable, effective technical solutions
• Provide guidance on design decisions, balancing practicality, performance, and maintainability
• Collaborate closely with Product Owners and stakeholders to deliver business value
• Build strong relationships with stakeholders and act as a bridge between business and technical teams
• Communicate complex technical concepts and platform capabilities in a clear, business-friendly way
• Ensure alignment on priorities, timelines, risks, and outcomes throughout delivery
• Support end-to-end delivery including backlog refinement, solution design, development, and release coordination
• Lead or support Agile ceremonies and help remove delivery blockers
• Ensure high-quality releases through testing, validation, and deployment practices
• Collaborate with cross-functional teams (data, integration, security) to deliver cohesive solutions
• Mentor and support developers through code and configuration reviews, knowledge sharing, and guidance
• Foster a collaborative team environment focused on continuous improvement and shared ownership
• Monitor platform performance and identify opportunities for optimization and improvement
• Ensure adherence to Salesforce best practices including security, data governance, and performance standards
• Participate in change management (RFCs, CAB) and manage release-related impacts (including Salesforce Trust)
• Maintain documentation, platform standards, and operational processes
• Manage licenses, access, and platform usage; support governance and billing oversight
• Drive continuous improvement by identifying opportunities in tooling, processes, and platform usage
• Support reduction of technical debt and improvements in testing, monitoring, and reliability

Core Competencies

• Required: Deep, hands-on experience with Salesforce Marketing Cloud and Data 360
• Strong understanding of data concepts (segmentation, identity resolution, activation)
• Experience delivering and supporting enterprise platform solutions
• Solid understanding of integrations, system design, and scalable solution thinking
• Strong stakeholder communication skills with the ability to simplify complex technical concepts
• Practical, solution-oriented mindset and strong collaboration skills

What You Bring

• Consistent, high-quality delivery aligned to business needs
• Improved user experience and strong platform adoption
• Reliable, optimized platform performance with continuous improvement
• A collaborative team member who works effectively across distributed teams and contributes to a positive, inclusive environment
• Supports a team-first environment by sharing knowledge and contributing to collective success
• Operates with a high degree of independence while remaining aligned with team priorities

Education & Experience

• Proven hands-on experience with Salesforce Marketing Cloud and Data 360 capabilities
• Bachelor’s degree in: Computer Science, Information Systems, Engineering, or a related field (or equivalent practical experience)
• 5 - 8+ years of experience in software development, platform engineering, or CRM/MarTech environments
• Familiarity with or experience working with Snowflake or cloud-based data platforms, particularly in support of evolving data and activation use cases
• Experience working in Agile delivery environments and cross-functional teams
• Demonstrated ability to support delivery of complex technical solutions in an enterprise setting

Who We Are

Sobeys is one of Canada’s leading grocery retailers, with more than 1,600 stores across all 10 provinces and banners including Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawtons Drug Stores. Our 128,000 teammates and franchise affiliates are passionate about delivering great food and exceptional experiences to our customers and communities.

Learn More About Our Story And Culture

Who We Are | Why Work With Us

Total Rewards

We offer a Total Rewards package designed to support teammates at work and in life.

Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth.

• health and dental benefits
• retirement and savings programs including an Employee Share Ownership Plan
• a 10% in-store discount at participating banners
• virtual healthcare
• an Employee and Family Assistance Program
• learning and development opportunities
• parental leave top-up
• paid vacation

Additional Information

External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.

Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.

Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.