Tech Communications Lead

Mercury; Canada; On-site; CAD 150,000 - 187,000; Full time

Job summary

Mercury is seeking a Tech Communications Lead to tell the story of AI and innovation in finance. You’ll own Mercury’s technology narrative, partner with the co-founder and senior leaders, and shape how founders, builders, and the tech world view Mercury.

You’ll build a cohesive comms program across podcasts, events, content, social, and press, translating complex product work into clear, compelling stories.

Qualifications

• 7-10 years of experience in communications with significant time spent on tech, product, or AI storytelling at a high-growth startup or tech company.
• Hands-on, fluent user of AI tools in your own work, for research, workflow automation, or content.
• Track record of building executive and founder thought leadership programs, especially across podcasts, speaking, and social.
• Ability to translate technical AI concepts into clear, human, and exciting narratives without losing accuracy.
• Exceptional writing and editing skills with a strong sense of narrative and voice.
• Strong relationships with tech and AI media, podcasters, and creators or ability to build them.
• Comfortable working directly with founders and senior leaders, earning their trust.
• Builder at heart: scrappy, resourceful, and able to create programs from scratch in a fast-moving environment.
• Genuine curiosity about AI, startups, and the founder journey.
• Bonus: fintech experience or communicating with founder and SMB audiences

Responsibilities

• Develop Mercury’s technology, AI, and innovation narrative for founders, entrepreneurs, SMBs, and the tech community.
• Partner with the co-founder and senior product/AI leaders to build thought leadership platforms, messaging, and social presence.
• Lead an integrated comms program across podcasts, speaking opportunities, events, content, social, and press to grow Mercury’s reputation in AI and innovation.
• Identify and secure high-impact podcast, conference, and media opportunities for leaders.
• Lead comms for product and AI launches with product marketing to ensure cohesive storytelling.
• Cultivate relationships with tech, AI, and startup journalists, creators, and hosts.
• Create and edit content such as blog posts, executive posts, talks, briefs; coach spokespeople.
• Monitor AI/fintech landscape to spot trends and moments Mercury can lead the conversation.
• Measure effectiveness and iterate strategy based on insights.
• Use AI tools to scale output and experiment with new formats and channels.

Skills

Tech storytelling

Executive thought leadership

AI tools

Writing

Editing

Media relations

Startup communications

Founders engagement

Job description

Mercury is building the financial and banking* products founders actually want: one that’s fast, intuitive, and crafted to help them do more with their money. As AI changes how companies are built and run, we’re rethinking what Mercury can do for the people running them. We’re looking for a Tech Communications Lead to tell that story and to make Mercury the company founders, builders, and the broader tech world think of when it comes to AI and innovation in finance and banking. This includes:

• Shaping and owning Mercury’s technology and innovation narrative, including how we’re building AI that helps founders and entrepreneurs run better
• Partner with our co-founder and senior product and AI leaders to bring that story to market through integrated comms: podcasts, events, content, social, press, and more

In this role, you will report to our Head of Comms and own how the world understands Mercury’s approach to technology and AI. You’ll turn what our product and AI teams are building into stories that resonate with customers, prospects, future teammates, and investors, and you’ll put our leaders in the rooms and conversations that matter. You’ll join a creative, scrappy, and highly collaborative comms team where ideas move fast and you’ll have real ownership from day one. If you love sitting at the intersection of product, storytelling, and the startup ecosystem, and want to build something rather than maintain it, this role is for you.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Here are some things you’ll do on the job:

• Develop and own Mercury’s technology, AI, and innovation narrative, translating complex product and engineering work into clear, compelling stories for founders/entrepreneurs, SMBs, and the broader tech community
• Partner closely with our co-founder and senior product and AI leaders to build their thought leadership platforms, including messaging, talking points, bylines, and social presence
• Build and run an integrated comms program across podcasts, speaking opportunities, events, owned content, social media, and press to grow Mercury’s reputation in AI and innovation
• Identify and secure high-impact podcast, conference, and media opportunities that put our leaders in front of customers, prospects, talent, and investors
• Lead comms for product and AI launches in partnership with product marketing, ensuring every launch ladders up to a cohesive innovation story
• Cultivate relationships with tech, AI, and startup journalists, creators, and podcast hosts
• Create and edit content such as blog posts, executive social posts, talks, and briefing docs, and coach spokespeople to deliver them with confidence
• Keep a pulse on the AI and fintech landscape, spotting trends, competitive moves, and moments where Mercury can lead the conversation
• Measure what’s working and use those insights to sharpen strategy over time
• Use AI tools to scale the team’s output and experiment with new formats, workflows, and ways of reaching our audiences

You should:

• Have 7-10 years of experience in communications with significant time spent on tech, product, or AI storytelling at a high-growth startup or tech company
• Be a hands-on, fluent user of AI tools in your own work, whether for research, workflow automation, or content and be excited to find new ways AI can make a small comms team punch above its weight
• Have a track record of building executive and founder thought leadership programs, especially across podcasts, speaking, and social
• Be able to take technical concepts like AI products and infrastructure and make them clear, human, and exciting without losing accuracy
• Be an exceptional writer and editor with a sharp sense of narrative and voice
• Have strong relationships with, or a clear ability to build relationships with, tech and AI media, podcasters, and creators
• Be comfortable working directly with founders and senior leaders, earning their trust and pushing back when needed
• Be a builder at heart: scrappy, resourceful, and energized by creating programs from scratch in a fast-moving environment
• Be genuinely curious about AI, startups, and the founder journey
• Bonus: experience in fintech or communicating with founder and SMB audiences

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

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Total Rewards The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:

$158,200 — $197,800 USD

US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:

$142,400 — $178,000 USD

Canadian employees (any location):

$149,500 — $186,900 CAD